Gradient
CM.com

CM.com

Description

CM.com is a listed company (Euronext Amsterdam: CMCOM) and provides conversational commerce services from its cloud platform that connects enterprises and brands to the mobile phones of billions of consumers worldwide. 

CM.com provides a messaging platform for channels such as SMS, Over the Top (OTT), Viber, and voice channels, such as Voice API and SIP. 

CM.com aspires to let businesses use personalization at scale throughout their whole customer journey, together with a fully integrated payment setup.

Services provided

Viber Business Messages

CPaaS

A2P SMS & MNO

Customer authentication & verification

Marketing automation

Omnichannel marketing & communications

Customer Data Platform (CDP)

Enhanced customer experience (CX)

Cloud contact center

Countries of operation

Netherlands, Belgium, France, United Kingdom, Germany, Spain, Italy, United States, United Arab Emirates, India, South Africa, China, Hong Kong, Denmark, Japan

Covered industries

Financial & Insurance services, Technology & Telecommunications, telecom, Information Technology & Services, Software Development