Gradient
Flomni

Flomni

Description

Flomni is an omnichannel platform for automating communications and taking care of customer experience. We help build a convenient communication system in instant messengers, on the website and in mobile apps. We create professional solutions for medium and large businesses in the field of customer service, automation of HR processes and internal corporate support. The tools include AI bots, chatbots, chat-platform and communications via messengers.

Services provided

Viber Business Messages

Viber Chatbots

Omnichannel marketing & communications

Customer support

Enhanced customer experience (CX)

Marketing automation

Customer authentication & verification

Countries of operation

Russian Federation, Belarus, Kazakhstan, Armenia, Georgia, Turkey

Covered industries

Automotive, Media & Communication, Consulting, Education, Electronics, Entertainment, Financial & Insurance services, Food & Beverage, Healthcare, Hospitality, Real Estate, Retail, Shipping, Technology & Telecommunications, Transportation, Other, Logistics