CM.com is global leader in cloud software for conversational commerce

AI & Chatbots + Omnichannel platform for customer service in messengers

Leading omnichannel communication provider

End-to-end integrated software, internet, mobile and hardware solutions

Communicate with your clients via Viber Business Messages, SMS, E-mail, Chatbot and other channels.

Customized bot development and analytics tools

Optimizing communication channels, from businesses to customers

IMEDIA is operating in the field of providing value-added services on telecommunications platforms.

Omnichannel Messaging Platform for effective marketing communication

Connecting businesses with their customers on Viber, powering secure, private interactions 

Communications APIs, unified communications and contact centers

Providers of Cloud Communication Platforms (CPaaS) for Enterprises, OTT players & Telecom operators

Strengthen your position with Viber messaging for better business with your customers

CPaaS empowering businesses to communicate with customers using messaging, video and voice solutions

Making communications and communities for brands: B2C & D2C messaging, chatbots, campaigns

Creating chatbots that people actually love!

Software development company from UI/UX & Design to product development and IT consulting

Software development company specialising in web, mobile, chatbot and tech consulting

Designing and executing integrated digital, analytic and marketing solutions

Communication platform to keep in touch with your frontline employees

User-friendly chatbot builder for popular messengers, without programming knowledge

Custom chatbot developer with a focus on informative, communicative, awareness and E-commerce

Infobip is a global leader in omnichannel communication

Integrated solutions provider from advertising sales, marketing, branding to production

360 agency building Viber chatbot solutions

International messaging service provider for mobile operators and enterprises worldwide

Hybrid Chat, Conversational Marketing and Customer Automation

Grow your audience, engage your customers, automate your messages - across multiple channels

Platform to automate marketing, ecommerce, service operations and support in messengers

#1 Ukrainian Telecom Operator with over 25 million subscribers

Viber's #1 Business Messaging partner in the Philippines

Omnichannel solution provider in the Cloud Communications industry

Viber and SMS messaging service provider with web interface and via API

SMS Centre provides a professional omni-platform for business tasks

Omnichannel communication platform for modern businesses to delight customers

Οmni Channel Business Messaging Specialists of real-time, one-to-one & two-way communication

Providing mobile services to banks and financial institutions in Nepal

Optimised two-way communication between management and employees

Enterprise chatbot provider with high-end AI and cross-industry communication know-how

One of the biggest companies on the business communication market in Russia and CIS

We offer digital tools: SMS, OTT, Virtual PBX, CRM, AI BOT, Contact Center

A global cloud communications platform for all your mobile marketing needs

Next-gen CPaaS with Web & Cloud API services for marketing automation

Enterprise solutions platform for communications, payments, CRM and marketing

Leading Conversational AI and CX Automation Platform

Digital transformation and engagement services, AI chatbots, smart cities and fintech applications

Expert customer engagement and A2P mobile messaging solutions with over 20 years of experience

SparrowSMS: Leading Bulk SMS provider in Nepal and Global Enterprise Messaging

Multichannel messaging platform for successful business communication

Omnichannel platform for customer support teams

Removing communication complexities, so you can succeed.

Founded in 2006, Logate in Podgorica delivers IT solutions for telecoms and banks

Global communications platform for messaging, verification, and fraud prevention

We offer digital transformation services and global vendor software solutions

URBO is B2B SaaS company for the creative and recreational industries

Messente: Messaging partner for companies who want to send business-critical messages at scale

Omnichannel messaging provider for business communication

First in AI and c-commerce, we provide innovative messaging solutions

A holistic messaging and digital agency for messaging solutions

Largest A2P multi-channel messaging platform in the Philippines

SMSBAT is a group of companies that develops and implements modern digital marketing solutions

Communication platform helping brands build connected customer experiences.

Automate sales, marketing, and support with Terra's smart AI technology

A Leading telecom company, GSMA certified Voice carrier and SMS hub, MEF & ITU member

Omnichannel business messaging platform for marketing, sales & support

Multichannel messaging platform for business communication

Digital Solution Provider, Chatbot development and Customer support

Omnichannel platform with built-in phone, webchat, email, tickets, etc.

Creating OS and application software for business digitalization

Corporation in technology and international business, telecommunication and information solutions.

Different Solutions for different ways of communication

A leading service provider in Myanmar's TMT (Telecom, Media, and Technology) industry since 2003

Digital enabler, specialized in Chatbots, Messaging and Engagement

Omnichannel communication platform for business messaging globally

Operating globally through telecom partnerships, providing tailored messaging solutions and support

Expert in reaching, engaging, and retaining the right audience

Swift Technology specializes in Fintech, Vas SMS & custom software dev

Ommichannel platform to communicate worldwide

Seamlessly integrate GenAI agents and live support for superior CX

WayMore Marketing Intelligence Suite helps marketers achieve their goals.

Develop omni-channel messaging campaign through Viber, RCS, What's Up

The Globally Connected Customer Engagement Platform

We provide SMS A2P to Apac pacific region and fintech solution

Top 3 Mobile Marketing agency in Vietnam, offering fast, diverse solutions

Enable novel customer experiences with Generative AI chatbots

Build the future communication for global mobile operators and enterprises

Custom software solutions, staff augmentation, R&D and MVP development

klink.cloud is a leading omnichannel customer engagement platform provider

Smicos: AI-powered chatbot to boost sales, streamline management, and more.

Positive specializes in IT solutions, complex AI assistants, and chatbots

Nikita Mobile LLC is a leading mobile marketing and e-commerce company

<a href="https://www.viber.com/">Rakuten Viber</a>, the global leader in private and secure messaging and voice-based communication, launches a new suite of business tools for small and medium-sized businesses. Through the introduction of diversified business solutions, the superapp is becoming a communications hub for a wide range of businesses, supporting their marketing goals and enabling local users to discover services.&nbsp;<a href="https://www.statista.com/topics/4481/personalized-marketing/#topicOverview" target="_blank" rel="noopener noreferrer nofollow">Sixty percent of online shoppers</a> say they would abandon brands that fail to personalize their content. To adapt to these expectations, businesses can turn to their customers' <a href="https://www.forbusiness.viber.com/en/blog/post/why-messaging-apps-should-be-1-choice-for-marketers/">preferred messaging apps</a> to deliver tailored experiences. With over 1 billion downloads on Android alone, Rakuten Viber introduces businesses to a large pool of potential customers and brings vast opportunities for mobile marketing. Based on this growing demand for brand-user interaction on the app, Rakuten Viber expanded its suite of tools to help businesses reach new customers, build and retain loyalty, and drive sales.The first solution to launch on the platform will be a free, self-serve communications hub for small and micro businesses to conveniently engage with local customers, manage incoming queries, enhance a business's discoverability, and drive sales. Additional value-added services for medium-to-large business accounts will be available soon.Rakuten Viber’s free offering for small and micro businesses was inspired by its successful Rakuten Viber Business Accounts product for enterprise-level companies, part of the <a href="https://www.forbusiness.viber.com/en/">Rakuten Viber for Business suite</a>. In 2023, the company recorded a 26 percent increase in business accounts created and a 31 percent year-over-year increase in delivered <a href="https://www.forbusiness.viber.com/en/blog/post/viber-business-messages-essentials-for-brand-growth/">Rakuten Viber business messages</a>.&nbsp;New features include:&nbsp;<ul><li style="text-align:justify;">Public business profile: Businesses can create a public, searchable business page featuring all essential information. The profile can be shared with customers inside the app or even with people who are not Rakuten Viber users yet.</li><li style="text-align:justify;">1:1 customer chats: Businesses can respond to customer requests right away over instant messaging.</li><li style="text-align:justify;">Discoverability through Rakuten Viber search: Businesses can find and retain loyal customers on their preferred day-to-day conversations app where customers can discover local products and services by searching for the business name or category.</li><li style="text-align:justify;">Dedicated chat folders: Businesses can conveniently store customer messages separately from personal messages with family and friends. Users will also have easy access to a separate <a href="https://www.forbusiness.viber.com/en/blog/post/boost-your-brand-with-the-power-of-business-inbox/">Rakuten Viber Business Inbox</a> folder for storing their conversations with businesses.</li><li style="text-align:justify;">Product catalog: Business owners can effortlessly add new products or services to their business page's catalog. Customers can explore and inquire about the items by sharing the link to the product directly in the chat.</li></ul><figure class="image"><img src="https://env-stage-hosting.s3.eu-central-1.amazonaws.com/A_self_serve_business_account_on_Viber_119e3c841f.png"><figcaption>Insider look: Rakuten Viber’s free, self-serve business account for MSMEs</figcaption></figure>Rakuten Viber’s new self-serve business accounts are available now in <a href="https://www.forbusiness.viber.com/en/blog/post/empowering-brands-vibers-2023-global-events-spotlight-superapp-strategies-and-solutions/">Greece and the Philippines</a> and will launch in additional countries soon. The company also plans to introduce features like broadcast messages, voice calls, and quick and automatic replies that will take communications for small business owners to the next level. Tailored pricing plans will be offered soon based on market feedback to expand the initial set of free self-serve business solutions.&nbsp;Early adopters are already starting to see positive results from Rakuten Viber’s new features for small businesses. Philippines-based shop owner Nene Tamayo opened Nene Prime Foods in 2014 to sell bottled gourmet bangus and other Filipino specialties. Rakuten Viber is Nene’s primary platform for communicating with customers, allowing her to add a personal touch to conversations that help her build and retain a loyal following. Customers can find Nene’s business when they search for Filipino food and reach out directly over one-to-one chats, enabling a <a href="https://www.forbusiness.viber.com/en/blog/post/at-the-intersection-of-customer-service-marketing-and-brand-building/">smooth customer experience</a>.Eleni Petroulaki, a fitness and nutrition expert and owner of Fitlab, a modern fitness laboratory in Athens, shared that Rakuten Viber has been a real help for her small business: "From connecting instantly with customers to showcasing my services, Rakuten Viber has not just been a platform, but a partner for my growing business. My presence on Rakuten Viber allowed me to build stronger relationships and ensure long-term brand loyalty with my customers.’’"As we expand our business portfolio, we are committed to tailoring solutions to the unique needs of businesses of every scale,” says&nbsp; Cristina Constandache, Chief Revenue Officer at Rakuten Viber. “Our mission is clear: to offer customized services for enterprises of all sizes. For those seeking growth, we deliver solutions that pave the way right within the app. With Rakuten Viber as a growth partner, businesses have a communications platform for adapting to new challenges that arise on their business journey."&nbsp;&nbsp;For more information, <a href="https://lp.viber.com/smblp">visit the website</a>.

Rakuten Viber empowers businesses of every size to build their digital presence, boost customer engagement, and drive sales 

Rakuten Viber debuts giant leap forward in global strategy with its toolkit for all businesses

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