Omnilinx
Описание
Omnilinx is an omnichannel platform for customer support and communication. It helps businesses engage customers across different channels, such as:
- Web chat
- Phone
- Viber
- SMS
- Email (with ticketing)
Omnilinx is a scalable solution that allows agents to handle customer questions and issues through a variety of channels, with agents able to see all conversations with a customer and chat history at once.
Solve customer problems faster and give them a consistent experience no matter which channel they engage with your brand.
Предоставляемые услуги
Бизнес-сообщения
Чат-боты
Страны присутствия
Болгария, Румыния, Сербия, Северная Македония
Охватываемые отрасли
Медиа и коммуникации, Финансы и страхование, Энергетика, Электроника, Еда и напитки, Здравоохранение, Доставка и грузоперевозки, IT и телекомоммуникации, Value Added Services, Транспорт, Розничная торговля, HoReCa, Путешествия, Развлечения, Спорт