CM.com is global leader in cloud software for conversational commerce

AI & Chatbots + Omnichannel platform for customer service in messengers

Leading omnichannel communication provider

End-to-end integrated software, internet, mobile and hardware solutions

Communicate with your clients via Viber Business Messages, SMS, E-mail, Chatbot and other channels.

Customized bot development and analytics tools

Optimizing communication channels, from businesses to customers

IMEDIA is operating in the field of providing value-added services on telecommunications platforms.

Omnichannel Messaging Platform for effective marketing communication

Connecting businesses with their customers on Viber, powering secure, private interactions 

Communications APIs, unified communications and contact centers

Providers of Cloud Communication Platforms (CPaaS) for Enterprises, OTT players & Telecom operators

Strengthen your position with Viber messaging for better business with your customers

CPaaS empowering businesses to communicate with customers using messaging, video and voice solutions

Making communications and communities for brands: B2C & D2C messaging, chatbots, campaigns

Creating chatbots that people actually love!

Software development company from UI/UX & Design to product development and IT consulting

Software development company specialising in web, mobile, chatbot and tech consulting

Designing and executing integrated digital, analytic and marketing solutions

Communication platform to keep in touch with your frontline employees

User-friendly chatbot builder for popular messengers, without programming knowledge

Custom chatbot developer with a focus on informative, communicative, awareness and E-commerce

Infobip is a global leader in omnichannel communication

Integrated solutions provider from advertising sales, marketing, branding to production

360 agency building Viber chatbot solutions

International messaging service provider for mobile operators and enterprises worldwide

Hybrid Chat, Conversational Marketing and Customer Automation

Grow your audience, engage your customers, automate your messages - across multiple channels

Platform to automate marketing, ecommerce, service operations and support in messengers

#1 Ukrainian Telecom Operator with over 25 million subscribers

Viber's #1 Business Messaging partner in the Philippines

Omnichannel solution provider in the Cloud Communications industry

Viber and SMS messaging service provider with web interface and via API

SMS Centre provides a professional omni-platform for business tasks

Omnichannel communication platform for modern businesses to delight customers

Οmni Channel Business Messaging Specialists of real-time, one-to-one & two-way communication

Providing mobile services to banks and financial institutions in Nepal

Optimised two-way communication between management and employees

Enterprise chatbot provider with high-end AI and cross-industry communication know-how

One of the biggest companies on the business communication market in Russia and CIS

We offer digital tools: SMS, OTT, Virtual PBX, CRM, AI BOT, Contact Center

A global cloud communications platform for all your mobile marketing needs

Next-gen CPaaS with Web & Cloud API services for marketing automation

Enterprise solutions platform for communications, payments, CRM and marketing

Leading Conversational AI and CX Automation Platform

Digital transformation and engagement services, AI chatbots, smart cities and fintech applications

Expert customer engagement and A2P mobile messaging solutions with over 20 years of experience

SparrowSMS: Leading Bulk SMS provider in Nepal and Global Enterprise Messaging

Multichannel messaging platform for successful business communication

Omnichannel platform for customer support teams

Removing communication complexities, so you can succeed.

Founded in 2006, Logate in Podgorica delivers IT solutions for telecoms and banks

Global communications platform for messaging, verification, and fraud prevention

We offer digital transformation services and global vendor software solutions

URBO is B2B SaaS company for the creative and recreational industries

Messente: Messaging partner for companies who want to send business-critical messages at scale

Omnichannel messaging provider for business communication

First in AI and c-commerce, we provide innovative messaging solutions

A holistic messaging and digital agency for messaging solutions

Largest A2P multi-channel messaging platform in the Philippines

SMSBAT is a group of companies that develops and implements modern digital marketing solutions

Communication platform helping brands build connected customer experiences.

Automate sales, marketing, and support with Terra's smart AI technology

A Leading telecom company, GSMA certified Voice carrier and SMS hub, MEF & ITU member

Omnichannel business messaging platform for marketing, sales & support

Multichannel messaging platform for business communication

Digital Solution Provider, Chatbot development and Customer support

Omnichannel platform with built-in phone, webchat, email, tickets, etc.

Creating OS and application software for business digitalization

Corporation in technology and international business, telecommunication and information solutions.

Different Solutions for different ways of communication

A leading service provider in Myanmar's TMT (Telecom, Media, and Technology) industry since 2003

Digital enabler, specialized in Chatbots, Messaging and Engagement

Omnichannel communication platform for business messaging globally

Operating globally through telecom partnerships, providing tailored messaging solutions and support

Expert in reaching, engaging, and retaining the right audience

Swift Technology specializes in Fintech, Vas SMS & custom software dev

Ommichannel platform to communicate worldwide

Seamlessly integrate GenAI agents and live support for superior CX

WayMore Marketing Intelligence Suite helps marketers achieve their goals.

Develop omni-channel messaging campaign through Viber, RCS, What's Up

The Globally Connected Customer Engagement Platform

We provide SMS A2P to Apac pacific region and fintech solution

Top 3 Mobile Marketing agency in Vietnam, offering fast, diverse solutions

Enable novel customer experiences with Generative AI chatbots

Build the future communication for global mobile operators and enterprises

Custom software solutions, staff augmentation, R&D and MVP development

klink.cloud is a leading omnichannel customer engagement platform provider

Smicos: AI-powered chatbot to boost sales, streamline management, and more.

Positive specializes in IT solutions, complex AI assistants, and chatbots

Nikita Mobile LLC is a leading mobile marketing and e-commerce company

<h2>Launching a Rakuten Viber business account</h2><p style="text-align:justify;">Opening a Rakuten Viber business account is a great way to elevate your mobile marketing strategy. Rakuten Viber is one of the leading messaging apps today with users in 190 countries all over the world, with the average Rakuten Viber user is active and engaged, sending over 30 messages and launching the app 12 times daily.&nbsp;</p><p>Defining your business aims is key before launching your business profile on Rakuten Viber. We&nbsp;offer <a href="https://www.forbusiness.viber.com/en/messaging-solutions/">two integration options </a>for different company goals. You can choose to create a Rakuten Viber Chatbot if you want to get a new audience and stay in touch 24/7, or opt for Rakuten Viber Business Messages to work with your existing client database. Both integration options allow brands to reach their customers at each step of the customer journey. You can get in touch with your customers with order confirmations, delivery notifications and other transactional messages or update them with the latest products and promotional information. You will both provide better customer support and strengthen your two-way conversations. Once you have clarified your audience and goals, you are set to go further - here is your guide on how to launch a Rakuten Viber business account in three simple steps.</p><figure class="image"><img src="https://env-stage-hosting.s3.eu-central-1.amazonaws.com/Viber_Business_Messages_and_Chatbot_examples_558022194e.jpg"><figcaption><i>Rakuten Viber Business Messages and Chatbot</i></figcaption></figure><h3>1. Choose the right messaging partner</h3><p>If you want to use Rakuten Viber Business Messages to your advantage, you need a verified profile. Our trusted messaging partners worldwide will assist you in launching your Rakuten Viber business account and support you from the beginning till the end of your business journey with Rakuten Viber to make sure you are getting the best experience. You can choose a partner from the <a href="https://www.forbusiness.viber.com/en/messaging-partners/">list </a>of official Rakuten Viber partners to fit your country, industry, and aims and approach them directly, or you can also <a href="mailto:messaging@forbusiness.viber.com">contact </a>us and we will help to navigate you depending on your region and set goals.</p><h3>2. Register your business account</h3><p>Your chosen messaging partner will help you to set a Rakuten Viber business account - they will provide you with all the necessary details to register you quickly and easily. During this process, you will decide on your account name and logo to establish your Rakuten Viber business profile. You can share contact information, website URL, company profile and other relevant information in your official account, creating a mini-homepage for your customers. You tell your customers who you are and ways they can connect with you, then you can show you are a trusted brand and display information about your business. When Rakuten Viber verifies your brand, you will receive a unique ID and move one step closer to enjoying our business solutions.</p><figure class="image"><img src="https://env-stage-hosting.s3.eu-central-1.amazonaws.com/Official_Viber_Business_Account_39eb302eb9.jpg"><figcaption><i>Official Rakuten Viber business account</i></figcaption></figure><h3>3. Receive a blue tick and an official Rakuten Viber business account</h3><p style="text-align:justify;">In order to send official Business Messages, all companies are manually checked by Rakuten Viber. An official verified “business account” and “blue tick” will be granted once the brand accepts user privacy rules to ensure you are recognizable among customers. Your profile will display the information you have provided: logo, company description, website and contact information that users will see after pressing your brand name.&nbsp;</p><p>Your first message info will be shared at a glance with overlay. An overlay appears on Rakuten Viber the first time you message customers - they see why they’ve received a message, who it is from and what it says. Companies utilising overlay on Rakuten Viber saw their block rates drop.</p><figure class="image"><img src="https://env-stage-hosting.s3.eu-central-1.amazonaws.com/How_to_open_a_Viber_business_account_Noa_cff9447e4d.jpg"></figure><h2>Start benefiting from Rakuten Viber Business Messages</h2><p>Once you have an authorised business account with a blue tick, you can start communicating with your customers and benefiting from Rakuten Viber Business Messages:</p><ul><li>Get real-time data on your messaging activity on Rakuten Viber - whether the messages were delivered, received, or failed, open and click rates. Discover how customers interact with your content, analyse their behaviour and adjust your mobile marketing strategy.</li><li>Send rich content messages with an image, CTA button, link or file. The message can contain up to 1000 characters.</li><li>Easily integrate Rakuten Viber Business Messages with your CRM system and personalise your messages according to predefined variables.</li><li>In case your clients do not have Internet access or are not registered on Rakuten Viber, with SMS fallback you can be sure that none of your customers will be left behind. SMS fallback ensures that your messages will be delivered via SMS if the delivery on Rakuten Viber fails.</li><li>Pay only for the messages that were delivered to your customers. Rakuten Viber doesn't charge you if the delivery failed and enables alternatives to reach your clients. You can also save money on undelivered messages by setting up TTL (Time To Live), a period of time when your message exists before being discarded. If the message was not delivered within your time limit, Rakuten Viber will not charge you for it. As a brand, you have nothing to lose, because your every message is cost-effective with Rakuten Viber business pricing.</li><li>Be confident in your security with Rakuten Viber Business Messages: Rakuten Viber is one of the most secure, if not the most secure, messaging app out there, providing all levels of security a user or a business needs to feel safe, whether it is personal chatting or interacting with businesses. It offers end-to-end encryption for private chats and calls, and encryption in transit for business messages. The messages are not stored on Rakuten Viber’s servers, so no hacker can steal them. Connections with our servers are secure and HTTPS only, push notifications do not reveal the content of your message on your customer’s device lock-screen -&nbsp; measures we undertake so you can rely on your Rakuten Viber experience.</li></ul><p style="text-align:justify;"><i>Creating a business account is an important step in your mobile marketing strategy and at Rakuten Viber, we do our best to provide our customers with premiere business solutions. With Rakuten Viber for Business, you can establish your brand on one of the most popular messaging apps in the world and will start benefiting immediately with our branding, security, analytics and variety of messaging options.&nbsp;</i></p><p><i>Do not hesitate to </i><a href="mailto:messaging@forbusiness.viber.com"><i>contact us </i></a><i>and start your journey on Rakuten Viber.</i></p>

How to open a Rakuten Viber business account

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