CM.com is global leader in cloud software for conversational commerce

AI & Chatbots + Omnichannel platform for customer service in messengers

Leading omnichannel communication provider

End-to-end integrated software, internet, mobile and hardware solutions

Communicate with your clients via Viber Business Messages, SMS, E-mail, Chatbot and other channels.

Customized bot development and analytics tools

Optimizing communication channels, from businesses to customers

IMEDIA is operating in the field of providing value-added services on telecommunications platforms.

Omnichannel Messaging Platform for effective marketing communication

Connecting businesses with their customers on Viber, powering secure, private interactions 

Communications APIs, unified communications and contact centers

Providers of Cloud Communication Platforms (CPaaS) for Enterprises, OTT players & Telecom operators

Strengthen your position with Viber messaging for better business with your customers

CPaaS empowering businesses to communicate with customers using messaging, video and voice solutions

Making communications and communities for brands: B2C & D2C messaging, chatbots, campaigns

Creating chatbots that people actually love!

Software development company from UI/UX & Design to product development and IT consulting

Software development company specialising in web, mobile, chatbot and tech consulting

Designing and executing integrated digital, analytic and marketing solutions

Communication platform to keep in touch with your frontline employees

User-friendly chatbot builder for popular messengers, without programming knowledge

Custom chatbot developer with a focus on informative, communicative, awareness and E-commerce

Infobip is a global leader in omnichannel communication

Integrated solutions provider from advertising sales, marketing, branding to production

360 agency building Viber chatbot solutions

International messaging service provider for mobile operators and enterprises worldwide

Hybrid Chat, Conversational Marketing and Customer Automation

Grow your audience, engage your customers, automate your messages - across multiple channels

Platform to automate marketing, ecommerce, service operations and support in messengers

#1 Ukrainian Telecom Operator with over 25 million subscribers

Viber's #1 Business Messaging partner in the Philippines

Omnichannel solution provider in the Cloud Communications industry

Viber and SMS messaging service provider with web interface and via API

SMS Centre provides a professional omni-platform for business tasks

Omnichannel communication platform for modern businesses to delight customers

Οmni Channel Business Messaging Specialists of real-time, one-to-one & two-way communication

Providing mobile services to banks and financial institutions in Nepal

Optimised two-way communication between management and employees

Enterprise chatbot provider with high-end AI and cross-industry communication know-how

One of the biggest companies on the business communication market in Russia and CIS

We offer digital tools: SMS, OTT, Virtual PBX, CRM, AI BOT, Contact Center

A global cloud communications platform for all your mobile marketing needs

Next-gen CPaaS with Web & Cloud API services for marketing automation

Enterprise solutions platform for communications, payments, CRM and marketing

Leading Conversational AI and CX Automation Platform

Digital transformation and engagement services, AI chatbots, smart cities and fintech applications

Expert customer engagement and A2P mobile messaging solutions with over 20 years of experience

SparrowSMS: Leading Bulk SMS provider in Nepal and Global Enterprise Messaging

Multichannel messaging platform for successful business communication

Omnichannel platform for customer support teams

Removing communication complexities, so you can succeed.

Founded in 2006, Logate in Podgorica delivers IT solutions for telecoms and banks

Global communications platform for messaging, verification, and fraud prevention

We offer digital transformation services and global vendor software solutions

URBO is B2B SaaS company for the creative and recreational industries

Messente: Messaging partner for companies who want to send business-critical messages at scale

Omnichannel messaging provider for business communication

First in AI and c-commerce, we provide innovative messaging solutions

A holistic messaging and digital agency for messaging solutions

Largest A2P multi-channel messaging platform in the Philippines

SMSBAT is a group of companies that develops and implements modern digital marketing solutions

Communication platform helping brands build connected customer experiences.

Automate sales, marketing, and support with Terra's smart AI technology

A Leading telecom company, GSMA certified Voice carrier and SMS hub, MEF & ITU member

Omnichannel business messaging platform for marketing, sales & support

Multichannel messaging platform for business communication

Digital Solution Provider, Chatbot development and Customer support

Omnichannel platform with built-in phone, webchat, email, tickets, etc.

Creating OS and application software for business digitalization

Corporation in technology and international business, telecommunication and information solutions.

Different Solutions for different ways of communication

A leading service provider in Myanmar's TMT (Telecom, Media, and Technology) industry since 2003

Digital enabler, specialized in Chatbots, Messaging and Engagement

Omnichannel communication platform for business messaging globally

Operating globally through telecom partnerships, providing tailored messaging solutions and support

Expert in reaching, engaging, and retaining the right audience

Swift Technology specializes in Fintech, Vas SMS & custom software dev

Ommichannel platform to communicate worldwide

Seamlessly integrate GenAI agents and live support for superior CX

WayMore Marketing Intelligence Suite helps marketers achieve their goals.

Develop omni-channel messaging campaign through Viber, RCS, What's Up

The Globally Connected Customer Engagement Platform

We provide SMS A2P to Apac pacific region and fintech solution

Top 3 Mobile Marketing agency in Vietnam, offering fast, diverse solutions

Enable novel customer experiences with Generative AI chatbots

Build the future communication for global mobile operators and enterprises

Custom software solutions, staff augmentation, R&D and MVP development

klink.cloud is a leading omnichannel customer engagement platform provider

Smicos: AI-powered chatbot to boost sales, streamline management, and more.

Positive specializes in IT solutions, complex AI assistants, and chatbots

Nikita Mobile LLC is a leading mobile marketing and e-commerce company

Here is a riddle: what messaging app has a wide reach, a variety of cool features, and is easy to use for consumers and businesses? What’s more, it has been recognized by Coca-Cola, the World Bank, and the United Nations as a great way to connect with people around the world. No more guessing! It’s Rakuten Viber.&nbsp;Not only is Rakuten Viber a perfect go-to communication app, but it’s also a powerful tool for businesses and marketers that literally gets a message out there. Most people use chat or texting apps on the daily basis. In fact, <a href="https://www.hootsuite.com/resources/digital-trends">95.6%</a> access messaging apps regularly. Rakuten Viber has been downloaded over 1 billion times on Android alone, and is available in over 190 countries – this makes it an obvious choice for brands to reach their audiences.<a href="https://www.forbusiness.viber.com/en/viber-for-business/">Rakuten Viber for Business</a> solutions can be used to attract new customers, build loyalty among existing customers, and drive sales. And it is so much more than an advertisement platform – Rakuten Viber helps companies stand out from the competition thanks to its wide range of features and solutions.<figure class="image"><img src="https://env-stage-hosting.s3.eu-central-1.amazonaws.com/Viber_for_Business_solutions_for_each_step_of_the_customer_journey_6b120e94a0.png"><figcaption>Rakuten Viber for Business solutions for each step of the customer journey</figcaption></figure>Here are some examples on how brands can creatively use Rakuten Viber:<ul><li style="text-align:justify;">Rakuten Viber Lenses</li></ul><a href="https://www.forbusiness.viber.com/en/blog/post/rakuten-viber-snap-partnership/">Rakuten Viber Lenses</a> is a feature that allows users to add fun effects and visuals that can be applied to express emotions and moods, or simply to decorate photos and videos. Businesses can design their own personalized, branded Lenses to attract people’s attention, and also appeal to Gen Z clientele, resulting in the brand going viral.<figure class="image"><img src="https://env-stage-hosting.s3.eu-central-1.amazonaws.com/Viral_branded_Lenses_on_Viber_130f619050.png"><figcaption>Viral branded Lenses on Rakuten Viber</figcaption></figure><ul><li style="text-align:justify;">Rakuten Viber Sticker Pack</li></ul>Another great option is creating <a href="https://www.forbusiness.viber.com/en/marketing-solutions/">stickers</a> and sharing them with your customers. Over 1 billion stickers are sent every month, making them one of the most popular Rakuten Viber features. Users can then send those stickers to their contacts, with the brand as part of the messaging thread. Businesses can easily integrate Rakuten Viber stickers into their marketing strategy and use them as part of brand building and audience engagement efforts.&nbsp;<figure class="image"><img src="https://env-stage-hosting.s3.eu-central-1.amazonaws.com/Interactive_branded_Stickers_on_Viber_8cf530f897.png"><figcaption>Interactive branded Stickers on Rakuten Viber</figcaption></figure><ul><li style="text-align:justify;">Creative use of video</li></ul>Rakuten Viber’s function of sharing videos can be used by businesses to provide useful tips and tricks, instructions, and other information. This way, customers can quickly access the information they need and get on with their day, without having to search for and read lengthy content.&nbsp;<figure class="image"><img src="https://lh5.googleusercontent.com/c54b-nkPt3jyxCT9KWpyTKOhlTb-epU63XVjVMG1P_1_n6S4Hqg_WhGtOzs7S_J_JL8vbXCRzOFVkRF_83ieEi-9mmuHA4xCwlwSvPMnXA3hSAC-3A0rNmPFKoyrUilZ9DsnkS-r6aqLGgkO_RPGXGPDz5ssK7s-QT0p5RI8lDSBkbOPdhyMl_RNTJkJQg"><figcaption>Brands using the video sharing feature in Rakuten Viber Business Messages</figcaption></figure>These are only some of the tools that can help your brand generate eye-catching and attention-grabbing content. Don’t forget about the standard set of features available to brands including text, images, and emojis. Follow our <a href="https://www.forbusiness.viber.com/en/">website</a> and <a href="https://www.forbusiness.viber.com/en/blog/">blog</a> for ideas, innovations and case studies.To illustrate the above, here are some examples of how companies&nbsp; and organizations use Rakuten Viber to reach and engage with their audiences in creative ways.&nbsp;<a href="https://www.forbusiness.viber.com/en/success-stories/story/foodpanda/">Foodpanda</a>, a mobile food delivery marketplace, used Rakuten Viber to improve its customer experience and build awareness in Bulgaria.In order to increase audience engagement and drive traffic to their brand-new Rakuten Viber chatbot, foodpanda released two sticker packs and promoted them, targeting Rakuten Viber users via Ads.The campaign has been a tremendous success, with a large spread across Bulgarian users on Rakuten Viber: more than 3.1M exposed users either through Stickers or Ads, over 556K sticker packs downloaded, 12.8M+ impressions recorded, and 700K+ weekly interactions within foodpanda chatbot.<figure class="image"><img src="https://env-stage-hosting.s3.eu-central-1.amazonaws.com/foodpanda_Stickers_and_Chatbot_on_Viber_54dea21cd5.png"><figcaption>foodpanda Stickers and Chatbot on Rakuten Viber</figcaption></figure><a href="https://www.forbusiness.viber.com/en/success-stories/story/raiffeisen-bank/">Raiffeisen Bank</a> is another example of using Rakuten Viber's creative elements for a deeper connection with its clients.&nbsp;The bank wanted to boost its mobile footprint, interact with current and new customers in Serbia, and provide an integrated digital experience.Raiffeisen Bank created an animated Rakuten Viber sticker pack that led people to subscribe to their chatbot upon download. For high engagement and quality customer support, both a sticker pack and a chatbot were made in Serbian.A Raiffeisen Bank sticker campaign has been a huge success among Serbian Rakuten Viber users, generating increased brand awareness and audience engagement with the chatbot: 850K exposed Serbian users, over 209K sticker packs downloaded, and over 120K chatbot subscribers recruited.<figure class="image"><img src="https://env-stage-hosting.s3.eu-central-1.amazonaws.com/Raiffeisen_Bank_Serbia_using_Viber_Stickers_and_Chatbot_e1be03f22b.png"><figcaption>Raiffeisen Bank Serbia using Rakuten Viber Stickers and Chatbot</figcaption></figure><a href="https://www.forbusiness.viber.com/en/success-stories/">See more examples of how brands are employing innovative ways to attract people via Rakuten Viber&nbsp;</a><h2 style="text-align:justify;">A more personalized and creative way to communicate with your customers</h2>We live in a world where everyone is always on the go and communication is key. In this fast-paced environment, people are looking for easy-to-use services that can help them communicate quickly and easily.Rakuten Viber is constantly working to improve services and provide the best messaging and calling experiences to its audiences in over 190 countries. The main goal is to make it easier and more convenient for people to connect with other people, and the company is always on the lookout for new features that will help achieve this.&nbsp;The same is true for Rakuten Viber for Business. The messaging app has evolved into a SuperApp and became a great business tool for companies of all sizes.&nbsp;<a href="https://b2b.viber.com/viber-for-business-form">Learn more about our solutions fro businesses.</a>It's easy to get started, and once you do, you can expect to see an increase in customer engagement, leads, and sales. Be sure to check Rakuten <a href="https://www.forbusiness.viber.com/en/success-stories/">Viber Success Stories</a> for inspiration!

More Than Ads. Discover Creative Tools on Rakuten Viber

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