CM.com is global leader in cloud software for conversational commerce

AI & Chatbots + Omnichannel platform for customer service in messengers

Leading omnichannel communication provider

End-to-end integrated software, internet, mobile and hardware solutions

Communicate with your clients via Viber Business Messages, SMS, E-mail, Chatbot and other channels.

Customized bot development and analytics tools

Optimizing communication channels, from businesses to customers

IMEDIA is operating in the field of providing value-added services on telecommunications platforms.

Omnichannel Messaging Platform for effective marketing communication

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Communications APIs, unified communications and contact centers

Providers of Cloud Communication Platforms (CPaaS) for Enterprises, OTT players & Telecom operators

Strengthen your position with Viber messaging for better business with your customers

CPaaS empowering businesses to communicate with customers using messaging, video and voice solutions

Making communications and communities for brands: B2C & D2C messaging, chatbots, campaigns

Creating chatbots that people actually love!

Software development company from UI/UX & Design to product development and IT consulting

Software development company specialising in web, mobile, chatbot and tech consulting

Designing and executing integrated digital, analytic and marketing solutions

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User-friendly chatbot builder for popular messengers, without programming knowledge

Custom chatbot developer with a focus on informative, communicative, awareness and E-commerce

Infobip is a global leader in omnichannel communication

Integrated solutions provider from advertising sales, marketing, branding to production

360 agency building Viber chatbot solutions

International messaging service provider for mobile operators and enterprises worldwide

Hybrid Chat, Conversational Marketing and Customer Automation

Grow your audience, engage your customers, automate your messages - across multiple channels

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Omnichannel solution provider in the Cloud Communications industry

Viber and SMS messaging service provider with web interface and via API

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Omnichannel communication platform for modern businesses to delight customers

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Providing mobile services to banks and financial institutions in Nepal

Optimised two-way communication between management and employees

Enterprise chatbot provider with high-end AI and cross-industry communication know-how

One of the biggest companies on the business communication market in Russia and CIS

We offer digital tools: SMS, OTT, Virtual PBX, CRM, AI BOT, Contact Center

A global cloud communications platform for all your mobile marketing needs

Next-gen CPaaS with Web & Cloud API services for marketing automation

Enterprise solutions platform for communications, payments, CRM and marketing

Leading Conversational AI and CX Automation Platform

Digital transformation and engagement services, AI chatbots, smart cities and fintech applications

Expert customer engagement and A2P mobile messaging solutions with over 20 years of experience

SparrowSMS: Leading Bulk SMS provider in Nepal and Global Enterprise Messaging

Multichannel messaging platform for successful business communication

Omnichannel platform for customer support teams

Removing communication complexities, so you can succeed.

Founded in 2006, Logate in Podgorica delivers IT solutions for telecoms and banks

Global communications platform for messaging, verification, and fraud prevention

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URBO is B2B SaaS company for the creative and recreational industries

Messente: Messaging partner for companies who want to send business-critical messages at scale

Omnichannel messaging provider for business communication

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Largest A2P multi-channel messaging platform in the Philippines

SMSBAT is a group of companies that develops and implements modern digital marketing solutions

Communication platform helping brands build connected customer experiences.

Automate sales, marketing, and support with Terra's smart AI technology

A Leading telecom company, GSMA certified Voice carrier and SMS hub, MEF & ITU member

Omnichannel business messaging platform for marketing, sales & support

Multichannel messaging platform for business communication

Digital Solution Provider, Chatbot development and Customer support

Omnichannel platform with built-in phone, webchat, email, tickets, etc.

Creating OS and application software for business digitalization

Corporation in technology and international business, telecommunication and information solutions.

Different Solutions for different ways of communication

A leading service provider in Myanmar's TMT (Telecom, Media, and Technology) industry since 2003

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Omnichannel communication platform for business messaging globally

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Swift Technology specializes in Fintech, Vas SMS & custom software dev

Ommichannel platform to communicate worldwide

Seamlessly integrate GenAI agents and live support for superior CX

WayMore Marketing Intelligence Suite helps marketers achieve their goals.

Develop omni-channel messaging campaign through Viber, RCS, What's Up

The Globally Connected Customer Engagement Platform

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Top 3 Mobile Marketing agency in Vietnam, offering fast, diverse solutions

Enable novel customer experiences with Generative AI chatbots

Build the future communication for global mobile operators and enterprises

Custom software solutions, staff augmentation, R&D and MVP development

klink.cloud is a leading omnichannel customer engagement platform provider

Smicos: AI-powered chatbot to boost sales, streamline management, and more.

Positive specializes in IT solutions, complex AI assistants, and chatbots

Nikita Mobile LLC is a leading mobile marketing and e-commerce company

Rakuten Viber signs the EU Code of Conduct in Brussels, Belgium, further cementing its commitment to building a safe and secure messaging platform.BRUSSELS. May 10, 2022 - <a href="https://www.viber.com/">Rakuten Viber</a>, a global leader in private and secure messaging and voice-based communication, is signing the EU Code of Conduct in its commitment to prevent and counter the spread of hate speech online in the EU. On May 10, 2022, Idit Arad, Rakuten Viber’s General Counsel – who serves as the company's "privacy guardian" – joins the head of the EU Commission for Justice, Consumers &amp; Gender Equality, Didier Reynders, in Brussels to sign the agreement.Rakuten Viber connects people from all around the world, through secure one-on-one conversations, groups, and Channels on its platform. It continues to be one of the most popular messaging apps in the Central and Eastern European region with 76% of smartphone penetration. As Rakuten Viber continues to expand its features and create new ways for its users to communicate with each other, the company is committed to building a <a href="https://www.forbusiness.viber.com/en/blog/post/how-brands-can-find-the-most-secure-messaging-app-for-business-use/">secure messaging platform</a>. Rakuten Viber will ensure its users feel safe no matter how they are communicating.The signing is taking place in Brussels, Belgium, on May 10. Rakuten Viber will work with the EU Commission for Justice, Consumers &amp; Gender Equality, as well as trusted Non-Governmental Organizations (NGOs) to monitor, analyze, and remove hateful speech on its communication platform.&nbsp;NGOs involved in the code of conduct include Spanish Observatory on Racism and Xenophobia (OBERAXE) in Spain, Ligue Internationale Contre le Racisme et l’Antisémitisme (LICRA) in France, Centro Studi Regis in Italy, National LGBT Rights Oganisation (LGL) in Lithuania, and many others all across Europe. Rakuten Viber is implementing the necessary tools to help trusted NGOs report hateful comments. It will have a dedicated form on its platform specifically for the NGOs and authorities in order to streamline their process and ensure Rakuten Viber can take action and remove the content in the quickest way possible. By working together with the NGOs, Rakuten Viber can make sure every experience on the platform is a positive one by protecting against the spread of illegal hate speech.<figure class="image"><img src="https://env-stage-hosting.s3.eu-central-1.amazonaws.com/Viber_Code_of_Conduct_1_a0471aad26.jpg"><figcaption>Idit Arad, Rakuten Viber’s General Counsel, and Didier Reynders, Head of the EU Commission for Justice, Consumers &amp; Gender Equality</figcaption></figure>Rakuten Viber has dedicated resources to train and support its content moderation teams, who will make assessments of the hateful content and take the necessary steps to remove it. To provide a better understanding of the tools available, Rakuten Viber will also be reaching out to the NGOs to provide training as well as online explanations.&nbsp;The feature that will benefit the most from the Code of Conduct signing is the Rakuten Viber Channels. People from around the world can subscribe to Channels to discover the latest news, take polls and quizzes, and gain access to exclusive content. They also enable a public forum for conversation and this Code of Conduct will ensure the right measures are in place to monitor the content. If hateful content is shared, the message can be flagged by one of the participating NGOs or other users, and the moderation team will be able to review it.&nbsp;In the latest Code of Conduct evaluation monitoring round, in 81% of the cases, the notifications were assessed in less than 24 hours and action was taken where necessary. Rakuten Viber also intends to remove the reported hate speech within 24 hours. The Code of Conduct has resulted in positive changes to many online platforms.<figure class="image"><img src="https://env-stage-hosting.s3.eu-central-1.amazonaws.com/Viber_Code_of_Conduct_2_445fb49c40.jpg"><figcaption>Didier Reynders and Idit Arad in Brussels, Belgium</figcaption></figure>“Rakuten Viber has always been committed to the <a href="https://www.forbusiness.viber.com/en/privacy/">privacy and safety</a> of its users. With this recent signing, we can drive this point forward even further,” says Idit Arad, General Counsel for Rakuten Viber. “Our extensive list of privacy features, like end-to-end encryption, disappearing messages, and hidden chats give our users enhanced privacy when exchanging personal messages. Now, in our open communication features like our Channels, Rakuten Viber users can get involved knowing we have their best interests at heart.”In addition to combating hate speech within the platform, Rakuten Viber strives to fight against other unethical behavior and to prevent additional illegal activities like trafficking, bootlegging, scamming, and more.

Rakuten Viber signs EU Code of Conduct to ensure safety and security for its users

In signing the EU Code of Conduct, Rakuten Viber continues its commitment to provide safe messaging

Rakuten Viber signs EU Code of Conduct to ensure safety and security for its users

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