CM.com is global leader in cloud software for conversational commerce

AI & Chatbots + Omnichannel platform for customer service in messengers

Leading omnichannel communication provider

End-to-end integrated software, internet, mobile and hardware solutions

Communicate with your clients via Viber Business Messages, SMS, E-mail, Chatbot and other channels.

Customized bot development and analytics tools

Optimizing communication channels, from businesses to customers

IMEDIA is operating in the field of providing value-added services on telecommunications platforms.

Omnichannel Messaging Platform for effective marketing communication

Connecting businesses with their customers on Viber, powering secure, private interactions 

Communications APIs, unified communications and contact centers

Providers of Cloud Communication Platforms (CPaaS) for Enterprises, OTT players & Telecom operators

Strengthen your position with Viber messaging for better business with your customers

CPaaS empowering businesses to communicate with customers using messaging, video and voice solutions

Making communications and communities for brands: B2C & D2C messaging, chatbots, campaigns

Creating chatbots that people actually love!

Software development company from UI/UX & Design to product development and IT consulting

Software development company specialising in web, mobile, chatbot and tech consulting

Designing and executing integrated digital, analytic and marketing solutions

Communication platform to keep in touch with your frontline employees

User-friendly chatbot builder for popular messengers, without programming knowledge

Custom chatbot developer with a focus on informative, communicative, awareness and E-commerce

Infobip is a global leader in omnichannel communication

Integrated solutions provider from advertising sales, marketing, branding to production

360 agency building Viber chatbot solutions

International messaging service provider for mobile operators and enterprises worldwide

Hybrid Chat, Conversational Marketing and Customer Automation

Grow your audience, engage your customers, automate your messages - across multiple channels

Platform to automate marketing, ecommerce, service operations and support in messengers

#1 Ukrainian Telecom Operator with over 25 million subscribers

Viber's #1 Business Messaging partner in the Philippines

Omnichannel solution provider in the Cloud Communications industry

Viber and SMS messaging service provider with web interface and via API

SMS Centre provides a professional omni-platform for business tasks

Omnichannel communication platform for modern businesses to delight customers

Οmni Channel Business Messaging Specialists of real-time, one-to-one & two-way communication

Providing mobile services to banks and financial institutions in Nepal

Optimised two-way communication between management and employees

Enterprise chatbot provider with high-end AI and cross-industry communication know-how

One of the biggest companies on the business communication market in Russia and CIS

We offer digital tools: SMS, OTT, Virtual PBX, CRM, AI BOT, Contact Center

A global cloud communications platform for all your mobile marketing needs

Next-gen CPaaS with Web & Cloud API services for marketing automation

Enterprise solutions platform for communications, payments, CRM and marketing

Leading Conversational AI and CX Automation Platform

Digital transformation and engagement services, AI chatbots, smart cities and fintech applications

Expert customer engagement and A2P mobile messaging solutions with over 20 years of experience

SparrowSMS: Leading Bulk SMS provider in Nepal and Global Enterprise Messaging

Multichannel messaging platform for successful business communication

Omnichannel platform for customer support teams

Removing communication complexities, so you can succeed.

Founded in 2006, Logate in Podgorica delivers IT solutions for telecoms and banks

Global communications platform for messaging, verification, and fraud prevention

We offer digital transformation services and global vendor software solutions

URBO is B2B SaaS company for the creative and recreational industries

Messente: Messaging partner for companies who want to send business-critical messages at scale

Omnichannel messaging provider for business communication

First in AI and c-commerce, we provide innovative messaging solutions

A holistic messaging and digital agency for messaging solutions

Largest A2P multi-channel messaging platform in the Philippines

SMSBAT is a group of companies that develops and implements modern digital marketing solutions

Communication platform helping brands build connected customer experiences.

Automate sales, marketing, and support with Terra's smart AI technology

A Leading telecom company, GSMA certified Voice carrier and SMS hub, MEF & ITU member

Omnichannel business messaging platform for marketing, sales & support

Multichannel messaging platform for business communication

Digital Solution Provider, Chatbot development and Customer support

Omnichannel platform with built-in phone, webchat, email, tickets, etc.

Creating OS and application software for business digitalization

Corporation in technology and international business, telecommunication and information solutions.

Different Solutions for different ways of communication

A leading service provider in Myanmar's TMT (Telecom, Media, and Technology) industry since 2003

Digital enabler, specialized in Chatbots, Messaging and Engagement

Omnichannel communication platform for business messaging globally

Operating globally through telecom partnerships, providing tailored messaging solutions and support

Expert in reaching, engaging, and retaining the right audience

Swift Technology specializes in Fintech, Vas SMS & custom software dev

Ommichannel platform to communicate worldwide

Seamlessly integrate GenAI agents and live support for superior CX

WayMore Marketing Intelligence Suite helps marketers achieve their goals.

Develop omni-channel messaging campaign through Viber, RCS, What's Up

The Globally Connected Customer Engagement Platform

We provide SMS A2P to Apac pacific region and fintech solution

Top 3 Mobile Marketing agency in Vietnam, offering fast, diverse solutions

Enable novel customer experiences with Generative AI chatbots

Build the future communication for global mobile operators and enterprises

Custom software solutions, staff augmentation, R&D and MVP development

klink.cloud is a leading omnichannel customer engagement platform provider

Smicos: AI-powered chatbot to boost sales, streamline management, and more.

Positive specializes in IT solutions, complex AI assistants, and chatbots

Nikita Mobile LLC is a leading mobile marketing and e-commerce company

A leading messaging app that offers a rich suite of business solutions, Rakuten Viber keeps its commitment to championing enterprises of different sizes in the Philippines as it engages with Cebuano online entrepreneurs by hosting the Pag-andam Na, Cebu: Grow your Businesses with Rakuten Viber workshop.&nbsp;A workshop organized for micro, small, and medium enterprises (MSMEs) in Cebu featured Rakuten Viber's executive team and the bright business community talking about how to connect with customers, tap new markets, and build an online presence to improve business using Rakuten Viber's suite of business-friendly solutions. As businesses reopened and tourism started booming in the Queen City of the South after the pandemic, it was the perfect time for the event.“In the past years, we’ve seen the rise of hyperlocal activities as more Cebuanos have been relying on Rakuten Viber to keep in touch with their families, friends, and co-workers wherever they are in the world. We’ve also witnessed how local entrepreneurs use Rakuten Viber in promoting their products and interacting with their customers,” said Lana Macapagal, PR Lead for APAC at Rakuten Viber. “To further support this emerging user behavior, Rakuten Viber has committed to empowering our MSMEs in the Philippines. We hope to enable our Cebuano entrepreneurs to leverage the app to help better serve their customers and improve their business.”<h2 style="text-align:center;">Empowering Cebu's business community</h2><figure class="image"><img src="https://env-stage-hosting.s3.eu-central-1.amazonaws.com/David_Tse_Senior_Director_for_APAC_at_Rakuten_Viber_caf32c9a5b.jpg"><figcaption>David Tse, Senior Director for APAC at Rakuten Viber</figcaption></figure>David Tse, the Senior Director for APAC at Rakuten Viber, started the workshop by emphasizing that Cebu is one of Rakuten Viber's major growth areas in the Philippines. Engaging with the Rakuten Viber community in Cebu is part of the company’s ethos of serving users first and foremost.While Rakuten Viber is supporting local businesses and creators on its platform, it has recently partnered with Cebu Chamber of Commerce and Industry, the largest local business membership organization in the Philippines, to take a proactive role in educating and empowering the MSMEs.“According to the Department of Trade and Industry, MSMEs make up 99.5% of business establishments in the Philippines. Their crucial role in the country’s post-pandemic recovery and growth couldn’t be more emphasized,” David Tse explained. “Supporting MSMEs will not only impact up-and-coming entrepreneurs but also the communities they serve. MSMEs can provide employment and invigorate industries. This is why Rakuten Viber is rooting for their success.”<h2 style="text-align:center;">Helping businesses grow with Rakuten Viber</h2><figure class="image"><img src="https://env-stage-hosting.s3.eu-central-1.amazonaws.com/Veronica_Feleo_Business_Development_Manager_at_Rakuten_Viber_fae8a77b9a.jpg"><figcaption>Veronica Feleo, Business Development Manager at Rakuten Viber</figcaption></figure>During the workshop, Veronica Feleo, Business Development Manager at Rakuten Viber, shared tips and best practices on how to use the app, discussing with Cebuano entrepreneurs how to make the most of the tools available to them for growing their businesses. Karla Banua, Sales Lead – Advertising in APAC at Rakuten Viber, then explained how different businesses can increase engagement and drive sales with Rakuten Viber for Business.<figure class="image"><img src="https://env-stage-hosting.s3.eu-central-1.amazonaws.com/Karla_Banua_Sales_Lead_Advertising_in_APAC_at_Rakuten_Viber_48a709c07e.jpg"><figcaption>Karla Banua, Sales Lead – Advertising in APAC at Rakuten Viber</figcaption></figure>“Rakuten Viber develops solutions that help companies reach their audience at each step of the customer journey—in a way that’s convenient for users and effective for brands,” said Karla Banua. “Today, we offer branded Stickers and Lenses, Ads, Business Messages, and Chatbots that help build awareness, influence consideration, drive conversion, and nurture loyalty.”She also shared a glimpse of an important update for businesses of all sizes, and especially MSMEs, that is going to be launched early next year—Commercial Account. It will be a dedicated account that hosts all business information, services, and chats on Rakuten Viber under a single business entity. Its launch will be one more step towards realizing Rakuten Viber’s potential as a superapp that lets brands easily establish their online presence through Rakuten Viber, provide users with a mini-website experience, and boost brand discoverability. Commercial Account will become a convenient one-stop shop for all brand-user communications and interactions.&nbsp;Another step towards perfecting brand-user communication on Rakuten Viber, Business Inbox, will be a single folder, accessible directly from the regular Chats screen, where users can keep all their brand conversations. It will provide a dedicated space for brand-user interaction and will help to improve customer experience, encourage engagement, and build brand loyalty.<h2 style="text-align:center;">Success stories of local entrepreneurs</h2>To further support MSMEs, Rakuten Viber tapped one of Cebu’s most successful entrepreneurs, Bunny Pages, a Go Negosyo Mentor and the Chairman and CEO of Pages Holdings that operates some of the most successful food businesses in Cebu. He shared his experiences and insights on starting a business at a later age and the challenges and triumphs he faced along the way. Most importantly, he discussed how having a growth mindset can change the course of one’s life and business journey.&nbsp;<figure class="image"><img src="https://env-stage-hosting.s3.eu-central-1.amazonaws.com/Bunny_Pages_Go_Negosyo_Mentor_and_the_Chairman_and_CEO_of_Pages_Holdings_c0f9d1ab39.jpg"><figcaption>Bunny Pages, Go Negosyo Mentor and the Chairman and CEO of Pages Holdings</figcaption></figure>“Regardless of who you are and your status in life, you can do something about it if you work on yourself. I realized that I am a person with a growth mindset. It’s not about the money nor the achievements. It’s about the fact that I constantly want to grow and become a better person every minute of the day,” Pages said.&nbsp;Rakuten Viber also invited the Cebuano participants of the second season of Pinoy Dream Negosyo, the app’s kickstarter program for budding independent online entrepreneurs to help them launch or scale their business. The workshop featured:&nbsp;<ul><li style="text-align:justify;">Nova Anuengo-Ayuban and Raymund Guimerey Ayuban, the founders of Gavana Arts and Logo Embroidery, Raket Mo ‘To finalists.</li><li style="text-align:justify;">Zee Pono and Rhea Calooy, the co-owners and founders of KAONTANA | GRND UP, Da Best of FoodPH grand winners.</li></ul>They shared their Pinoy Dream Negosyo journey to inspire their fellow entrepreneurs.&nbsp;<figure class="image"><img src="https://env-stage-hosting.s3.eu-central-1.amazonaws.com/Nova_Anuengo_Ayuban_and_Raymund_Guimerey_Ayuban_the_founders_of_Gavana_Arts_and_Logo_Embroidery_4c1b85c417.jpg"><figcaption>Nova Anuengo-Ayuban and Raymund Guimerey Ayuban, the founders of Gavana Arts and Logo Embroidery</figcaption></figure>“We’re excited to share our Rakuten Viber story with our fellow Cebuano entrepreneurs. The app has been a game changer for our business, especially at the height of the pandemic. Who would’ve thought that a messaging app can also become our most important customer service tool,” Zee and Rhea said. “Rakuten Viber helps us take care of our customers, who are the lifeblood of our business—of any business. We hope other independent online entrepreneurs like us can also benefit from Rakuten Viber’s business-friendly features.”<figure class="image"><img src="https://env-stage-hosting.s3.eu-central-1.amazonaws.com/Zee_Pono_and_Rhea_Calooy_the_co_owners_and_founders_of_KAONTANA_GRND_UP_e053c15e13.jpg"><figcaption>Zee Pono and Rhea Calooy, the co-owners and founders of KAONTANA | GRND UP</figcaption></figure>Pag-andam Na, Cebu: Grow your Businesses with Rakuten Viber workshop shows Rakuten Viber’s unwavering commitment to the MSMEs, which are considered the backbone of the Philippine’s economy.“Equipping them with the proper communication tools and know-how is necessary for them to be able to cut through the noise and reach their customers, especially in this digital age,” Tse added. “We hope that through our efforts, we’ll be able to help empower local entrepreneurs in growing their businesses and in effect, serve our users better.”

Event recap: Rakuten Viber strengthens local presence in Cebu

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