Omnilinx
Omnilinx is an omnichannel platform for customer support and communication. It helps businesses engage customers across different channels, such as:
- Web chat
- Phone
- Viber
- SMS
- Email (with ticketing)
Omnilinx is a scalable solution that allows agents to handle customer questions and issues through a variety of channels, with agents able to see all conversations with a customer and chat history at once.
Solve customer problems faster and give them a consistent experience no matter which channel they engage with your brand.
Надані послуги
- Viber Business Messages
- Viber Chatbots
Країни присутності
Bulgaria, Romania, Serbia, North Macedonia
Охоплені галузі
Media & Communication, Financial & Insurance services, Energy, Electronics, Food & Beverage, Healthcare, Shipping, Technology & Telecommunications, Value Added Services, Transportation, Retail, Hospitality, Travel, Entertainment, Sport