Rakuten Viber Chatbots

Automate your user flow

Create your own custom user keyboard with buttons tied to predefined actions and achieve more streamlined customer interactions, higher engagement, and faster response time.

Personalise down to the letter

Tailor the chatbot’s look and feel with logos, buttons, custom colors, and themes to suit your brand identity and make the Rakuten Viber chatbot instantly recognizable.

Get rich media quick

Cards, carousels, GIFs, emoji, and stickers bring the chatbot’s messages to life, making them more dynamic, immersive, and attention-grabbing.

One-to-one or one-to-many

A Rakuten Viber chatbot gives you the option of messaging many subscribers simultaneously. Define a target audience within your subscriber base and message them.

Stand out from the crowd

After release, contact the Rakuten Viber team to make your bot visible and searchable.

Users will find it by typing its name on the Chats screen. Promote your chatbot on your own marketing channels and take advantage of Rakuten Viber ads and sticker packs to attract new users.

Easy payment

Enabling our native payment capabilities in your chatbot will let subscribers purchase your products without leaving the Rakuten Viber app.

Compatible with Apple Pay, Google Pay, and local alternatives, it's a seamless, simple, and secure way to pay.

Measure success

Set up multiple campaigns to track the status of your messages (e.g. delivered, read, expired) and be notified when a user joins your bot for the first time or unsubscribes.