What are Viber Business Messages?

Viber Business Messages is a messaging solution that enables businesses to send various message types to customers on the Viber app. Whether you want to engage existing customers with personalized offers and deals, share timely information, or provide 24/7 support, Viber Business Messages makes it easy to provide an end-to-end experience in one place.

Brands that want to send Viber Business Messages must set up a verified Business Account. Once verified, your brand profile receives a blue tick and appears in a dedicated business inbox, separate from users’ chats with family and friends. Once you’ve set up a business profile, you can start sending messages to customers who have opted in to receive them.