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SITNIKS CRM

SITNIKS CRM helps brands manage the full sales cycle where the customer is already communicating, from chat to receipt. Through our Direct Hub integration, businesses can connect Viber with SITNIKS CRM and manage communication, order creation, payment links, status updates, and repeat sales in one system. SITNIKS CRM also unifies social networks, messengers, marketplaces, and online stores, helping sales teams automate workflows, reduce manual work, and scale sales with greater speed and control.

Services provided

  • Viber Business Messages
  • Viber Chatbots
  • CPaaS
  • Omnichannel marketing & communications
  • Marketing automation
  • Customer support
  • Enhanced customer experience (CX)
  • Cloud contact center
  • Customer authentication & verification

Countries of operation

Ukraine

Covered industries

Beauty, Health, Wellness and Fitness, Logistics, Shipping, Education, Retail, eCommerce