CM.com is global leader in cloud software for conversational commerce

AI & Chatbots + Omnichannel platform for customer service in messengers

Leading omnichannel communication provider

End-to-end integrated software, internet, mobile and hardware solutions

Communicate with your clients via Viber Business Messages, SMS, E-mail, Chatbot and other channels.

Customized bot development and analytics tools

Optimizing communication channels, from businesses to customers

IMEDIA is operating in the field of providing value-added services on telecommunications platforms.

Omnichannel Messaging Platform for effective marketing communication

Connecting businesses with their customers on Viber, powering secure, private interactions 

Communications APIs, unified communications and contact centers

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Strengthen your position with Viber messaging for better business with your customers

CPaaS empowering businesses to communicate with customers using messaging, video and voice solutions

Making communications and communities for brands: B2C & D2C messaging, chatbots, campaigns

Creating chatbots that people actually love!

Software development company from UI/UX & Design to product development and IT consulting

Software development company specialising in web, mobile, chatbot and tech consulting

Designing and executing integrated digital, analytic and marketing solutions

Communication platform to keep in touch with your frontline employees

User-friendly chatbot builder for popular messengers, without programming knowledge

Custom chatbot developer with a focus on informative, communicative, awareness and E-commerce

Infobip is a global leader in omnichannel communication

Integrated solutions provider from advertising sales, marketing, branding to production

360 agency building Viber chatbot solutions

International messaging service provider for mobile operators and enterprises worldwide

Hybrid Chat, Conversational Marketing and Customer Automation

Grow your audience, engage your customers, automate your messages - across multiple channels

Platform to automate marketing, ecommerce, service operations and support in messengers

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Viber's #1 Business Messaging partner in the Philippines

Omnichannel solution provider in the Cloud Communications industry

Viber and SMS messaging service provider with web interface and via API

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Omnichannel communication platform for modern businesses to delight customers

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Providing mobile services to banks and financial institutions in Nepal

Optimised two-way communication between management and employees

Enterprise chatbot provider with high-end AI and cross-industry communication know-how

One of the biggest companies on the business communication market in Russia and CIS

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A global cloud communications platform for all your mobile marketing needs

Next-gen CPaaS with Web & Cloud API services for marketing automation

Enterprise solutions platform for communications, payments, CRM and marketing

Leading Conversational AI and CX Automation Platform

Digital transformation and engagement services, AI chatbots, smart cities and fintech applications

Expert customer engagement and A2P mobile messaging solutions with over 20 years of experience

SparrowSMS: Leading Bulk SMS provider in Nepal and Global Enterprise Messaging

Multichannel messaging platform for successful business communication

Omnichannel platform for customer support teams

Removing communication complexities, so you can succeed.

Founded in 2006, Logate in Podgorica delivers IT solutions for telecoms and banks

Global communications platform for messaging, verification, and fraud prevention

We offer digital transformation services and global vendor software solutions

URBO is B2B SaaS company for the creative and recreational industries

Messente: Messaging partner for companies who want to send business-critical messages at scale

Omnichannel messaging provider for business communication

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Largest A2P multi-channel messaging platform in the Philippines

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Communication platform helping brands build connected customer experiences.

Automate sales, marketing, and support with Terra's smart AI technology

A Leading telecom company, GSMA certified Voice carrier and SMS hub, MEF & ITU member

Omnichannel business messaging platform for marketing, sales & support

Multichannel messaging platform for business communication

Digital Solution Provider, Chatbot development and Customer support

Omnichannel platform with built-in phone, webchat, email, tickets, etc.

Creating OS and application software for business digitalization

Corporation in technology and international business, telecommunication and information solutions.

Different Solutions for different ways of communication

A leading service provider in Myanmar's TMT (Telecom, Media, and Technology) industry since 2003

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Omnichannel communication platform for business messaging globally

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Swift Technology specializes in Fintech, Vas SMS & custom software dev

Ommichannel platform to communicate worldwide

Seamlessly integrate GenAI agents and live support for superior CX

WayMore Marketing Intelligence Suite helps marketers achieve their goals.

Develop omni-channel messaging campaign through Viber, RCS, What's Up

The Globally Connected Customer Engagement Platform

We provide SMS A2P to Apac pacific region and fintech solution

Top 3 Mobile Marketing agency in Vietnam, offering fast, diverse solutions

Enable novel customer experiences with Generative AI chatbots

Build the future communication for global mobile operators and enterprises

Custom software solutions, staff augmentation, R&D and MVP development

klink.cloud is a leading omnichannel customer engagement platform provider

Smicos: AI-powered chatbot to boost sales, streamline management, and more.

Positive specializes in IT solutions, complex AI assistants, and chatbots

Nikita Mobile LLC is a leading mobile marketing and e-commerce company

Rakuten Viber, a pioneer in secure global messaging solutions and a leading super app in Europe, today launches new security solutions to further protect communication on the platform. Now businesses can authenticate users to enhance trust and reduce fraud.Verification messages provide a secure and seamless way to authenticate clients through one-time passwords (OTPs). Businesses can use ready-made templates, which are designed to increase conversions, to send OTPs easily and save time. Rakuten Viber offers lower costs than SMS and allows businesses to set a time limit for delivery. The messages are encrypted, and the sender is marked with a blue tick to indicate a verified business, adding an extra layer of trust. When users receive a Viber verification message, they can quickly copy the PIN code using a ‘copy’ button in the chat. Push notifications also feature a 'copy' button, allowing users to copy codes without even opening the chat.SecurePlus messages add an extra layer of security by checking the recipient’s number to confirm it’s not flagged for potential fraudulent activity. Private and sensitive information, such as transaction details and bank statements, is only delivered once Rakuten Viber has verified the recipient in real-time. Originally developed for Eurobank, one of Europe’s leading banks, this solution is now available globally to meet the growing demand for <a href="https://www.forbusiness.viber.com/en/blog/post/how-brands-can-find-the-most-secure-messaging-app-for-business-use/">advanced security</a> from companies handling sensitive customer information.&nbsp;New solutions help businesses increase trust and meet rising consumer expectations, as<a href="https://www.statista.com/statistics/1332294/trustworthiness-transparency-in-marketing/" target="_blank" rel="noopener noreferrer nofollow"> 60% of online customers</a> now prioritize security and transparency in communications with businesses. This is especially important for companies in the <a href="https://www.forbusiness.viber.com/en/blog/post/enhancing-security-efficiency-revolutionizing-banking-communications-through-viber-business-messages/">finance</a>, insurance, and pharmaceutical industries, handling sensitive customer information. In addition, Viber verification messages support a fast, frictionless authentication process, and data shows that this smooth experience can boost conversions by <a href="https://www.beyondidentity.com/resource/the-importance-of-user-experience-in-customer-authentication#:~:text=The%20Benefits%20of%20Optimizing%20The%20User%20Experience&amp;text=When%20the%20UX%20behind%20your,as%2054%25%20for%20new%20customers." target="_blank" rel="noopener noreferrer nofollow">up to 54% for new customers</a>.These updates are complemented by Rakuten Viber’s recent <a href="https://www.forbusiness.viber.com/en/blog/post/rakuten-viber-achieves-soc-2-type-2-certification/">SOC 2 Type II certification</a>, a rigorous security audit that validates the app’s robust data protection measures. As one of the top three messaging and calling apps rated for security by <a href="https://www.test.de/Messenger-Apps-im-Vergleich-4884453-0/" target="_blank" rel="noopener noreferrer nofollow">Stiftung Warentest</a>, Rakuten Viber provides encryption in transit for communication between businesses and users, while maintaining end-to-end encryption for private and group chats as well as private calls. Rakuten Viber’s enhanced security means that private messages are never stored on the super app's servers and that all connections remain HTTPS-secure.Sokratis Kalamatianos, responsible for Digital Solutions at Eurobank comments, “As a bank, security is paramount to us. Collaborating with Rakuten Viber to develop a product for enhancing the protection of sensitive information was truly rewarding for Eurobank. Our journey through this process was seamless, driven by our shared commitment to security. The fact that this solution is being rolled out further is a testament to our innovative collaboration.”"Security is a part of Rakuten Viber's DNA," said Cristina Constandache, Chief Revenue Officer at Rakuten Viber. "Our new solutions reinforce our commitment to safeguarding every brand-user interaction while solidifying our role as a secure super app. Our mission is to create a platform where everyone can engage seamlessly, with confidence in the privacy and integrity of their communications.”The new security solutions are available to businesses worldwide on demand.If you’d like to learn more about building customer communication within a secure ecosystem, feel free to <a href="https://b2b.viber.com/viber-for-business-form">reach out to us.</a>

Learn about the latest updates for safe communications between businesses and customers

Rakuten Viber launches new security solutions for businesses

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