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Blog Viber product-evolution-chatbots

The ever-expanding chatbot: how bots help brands

Our Senior Director of Business Messaging Solutions talks chatbots

Blog Viber what-is-viber-for-business

What is Viber for Business? Your questions answered

We have collated some of our most frequently asked questions to help you on your journey with Viber

Blog Viber viber-business-messages-feature-updates-may2021

Viber Business Messages feature updates: May 2021

Now users can send photos and videos to businesses via Viber

Blog Viber viber-business-messages-feature-updates-july2021

Viber Business Messages feature updates: July 2021

Viber for Business extends “Pin-to-top” and “Reply” features in business chats

Blog Viber how-to-open-a-viber-business-account

How to open a Rakuten Viber business account

Learn how to get started to benefit both your business and customers

Blog Viber 6-tips-for-holiday-season-mobile-marketing

6 tips for holiday season mobile marketing

Reach the full potential of the holiday season through mobile marketing

Blog Viber viber-remains-stable

Rakuten Viber remains stable, providing quality services for both users and brands

Rakuten Viber’s services are stable and working without technical issues

Blog Viber what-are-viber-business-messages

What are Rakuten Viber Business Messages?

Discover how to get started on using Rakuten Viber Business Messages

Blog Viber connecting-with-your-audience-through-viber-at-all-steps-of-the-customer-journey

Connecting with your audience through Rakuten Viber at all steps of the customer journey

Reach your audience at all steps through Rakuten Viber Business Messages and Advertising Solutions

Blog Viber messenger-marketing-top-business-trends-to-watch-in-2022

Messenger Marketing: Top Business Trends To Watch in 2022

Mobile messaging marketing trends 2022: personalization, visual content, engagement, and more

Blog Viber viber-business-solutions-for-retailers-how-to-increase-sales-and-engagement

Rakuten Viber Business Solutions for Retailers: How to Increase Sales and Engagement

Rakuten Viber business messages for retailers. Types of messages, benefits, and how to get started

Blog Viber improve-customer-service-with-viber-messaging-solutions

Improve customer service with Viber messaging solutions

Viber Business Messages and Viber Chatbots: advantages, how to use, and getting started

Blog Viber whats-next-for-messaging-apps-a-trend-towards-more-features-and-functionality

What's next for messaging apps: a trend towards more features and functionality

What’s new and recent in messaging apps in 2022 and what it means for messenger marketing

Blog Viber the-power-of-viber-for-banks-boosting-customer-engagement

The power of Rakuten Viber for banks: boosting customer engagement

Rakuten Viber for banks. Customer engagement for banks, the types of messages

Blog Viber the-chatbot-evolution-from-simple-interactions-to-sentient-like-conversations

The chatbot evolution: from simple interactions to sentient-like conversations

Learn about Rakuten Viber Chatbots and how businesses can benefit from integrating chatbots

Blog Viber the-future-of-shopping-from-e-commerce-to-m-commerce-and-c-commerce

The Future of Shopping. From E-Commerce to M-Commerce and C-Commerce

Trends shaping the future of retail: m-commerce and c-commerce

Blog Viber 2023-marketing-toolbox-martech-and-adtech-cdp-ai-superapp

2023 Marketing Toolbox: MarTech and AdTech, CDP, AI, SuperApp

2023 marketing toolbox. Martech, adtech, the rise of personalization, SuperApps, and AI

Blog Viber competing-for-customer-attention

Competing For Customer Attention

How to compete for customer attention. Top 10 recommendations from Rakuten Viber for marketers

Blog Viber how-viber-for-business-can-help-with-customer-support

How Rakuten Viber for Business Can Help With Customer Support

How to use Rakuten Viber for customer service and customer support around the purchase

Blog Viber the-evolution-of-chatbots

The Evolution of Chatbots

Chatbot KPIs, case studies, conversational commerce, and more to know about chatbots in 2023

Blog Viber viber-business-messages-for-thepharmaceutical-industry

Rakuten Viber Business Messages for the Pharmaceutical Industry

How pharmaceutical companies and brands can use Rakuten Viber for marketing communications

Blog Viber what-viber-tools-to-use-at-each-step-of-the-customer-journey

What Rakuten Viber Tools to Use at Each Step of the Customer Journey

Rakuten Viber suite of solutions and products for Awareness, Interest, Conversion, and Loyalty

Blog Viber the-benefits-of-real-time-communication-for-businesses-increased-sales-and-improved-customer-service

The Benefits of Real-Time Communication for Businesses: Increased Sales and Improved Customer Service

The use of messaging to increase sales, improve customer service, evolve marketing. Case studies

Blog Viber maximize-conversions-and-performance-top-5-ideas-for-e-commerce-and-retailers

Maximize Conversions & Performance: Top-5 Ideas for E-commerce and Retailers

How e-commerce retailers can maximize conversions with Rakuten Viber's messaging and advertising

Blog Viber 5-atypical-retail-and-ecommerce-consumer-preferences-global-brands-need-to-know-about

5 Atypical Retail and eCommerce Consumer Preferences Global Brands Need to Know About

Discover what consumers expect from brands in retail and e-commerce

Blog Viber no-more-missed-calls-how-viber-business-messages-make-customer-communication-easier-and-more-satisfying

No More Missed Calls: How Rakuten Viber Business Messages Make Customer Communication Easier and More Satisfying

Boost customer engagement with Rakuten Viber Business Messages; its benefits and integration steps

At the intersection of customer service, marketing, and brand building

Discover Rakuten Viber's digital tools for every step of the customer journey and engagement

Blog Viber faster-customer-service-and-lower-costs-how-viber-business-messages-make-it-happen

Faster Customer Service and Lower Costs: How Rakuten Viber Business Messages Make It Happen

Improve customer service and engagement using efficient Rakuten Viber Business Messages

Blog Viber the-ultimate-guide-to-viber-for-business-for-retail-brands

The Ultimate Guide to Viber for Business for Retail Brands

Discover how to use Viber for Business to optimize your retail marketing funnel

Blog Viber personalizing-guest-experience-and-driving-direct-bookings-with-viber-business-messages-in-the-travel-tourism-and-hospitality-industry

Personalizing Guest Experience and Driving Direct Bookings with Rakuten Viber Business Messages in the Travel, Tourism, and Hospitality Industry

Discover how Rakuten Viber Business Messages boost tourism communication and guest experience

Want to get started?

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