Blog

Messaging’s march: entering a new era of customer communication

Get the low down from the MEF Connects Business Messaging event

We have collated some of our most frequently asked questions to help you on your journey with Viber

To keep customers coming back for more, great customer care is a must

We break down Business Messages, Chatbots and Communities

Get the lowdown on our recent webinar with Route Mobile

Get the low down from the Capacity Messaging & SMS World

Learn how to get started to benefit both your business and customers

Get the low down from the MEF Changing Dynamics in Business Messaging event

Get the low down from Capacity's International Telecoms Week

How to improve your mobile marketing strategy with Viber Business Messages

Get the low down from the RESHAPE event

Get the low down from our recent webinar with 8x8

Get the low down from our recent webinar with Mobilesquared

Reach the full potential of the holiday season through mobile marketing

Get the low down from our Viber for Business APAC webinar

Discover how to engage customers in conversations using Viber Business Messages

Brands can send videos and users can copy code, emails and links within Viber Business Messages

Learn how to send Viber Business Messages that truly engage your audience

Discover advantages and start benefiting from Viber Business Messages

Discover how to create personalized experiences for your clients with Viber Business Messages

Learn about the new era of brand communication from our recent discussion at GSMA

Discover how to create rich, interactive customer experiences with Viber Business Messages

Discover how to protect your brand with an official Viber business account

Get the low down from our attendance at MWC

Conversational commerce 101. How to use Rakuten Viber messaging solutions for conversational commerc

Rakuten Viber for Business reveals an increasing trend on brand-user communication

Discover the best Rakuten Viber solutions for user-brand interaction from our recent event in Greece

It’s time for companies to take their chats seriously

How Rakuten Viber for Business solutions help to stay connected with your customer anywhere anytime

Learn more about the new digital tools for brands from our recent workshop in Hungary

Learn how Viber Business Messages can help you become the go-to brand choice among consumers.

Reach your audience at all steps through Rakuten Viber Business Messages and Advertising Solutions

In signing the EU Code of Conduct, Rakuten Viber continues its commitment to provide safe messaging

Mobile messaging marketing trends 2022: personalization, visual content, engagement, and more

Rakuten Viber business messages for retailers. Types of messages, benefits, and how to get started

Viber Business Messages and Viber Chatbots: advantages, how to use, and getting started

All about Rakuten Viber for Business solutions from the recent Viber media event in Algiers

Discover how Rakuten Viber is shaping the future of messaging and c-commerce

What’s new and recent in messaging apps in 2022 and what it means for messenger marketing

Discover the latest messaging trends and success stories from Rakuten Viber's event in Manila

Rakuten Viber for banks. Customer engagement for banks, the types of messages

Mobile marketing trends 2022. Super apps, messenger marketing, location-based ads, and more

Trends shaping the future of retail: m-commerce and c-commerce

Personalization in mobile marketing. Examples, CDP And Audience Segmentation, personalized content

Mobile marketing 101 for your e-commerce business

What is personalized marketing? Rakuten Viber solutions to reach customers

2023 marketing toolbox. Martech, adtech, the rise of personalization, SuperApps, and AI

Check Rakuten Viber for Business solutions and success stories presented at Digital Conference 2022

Tips for a successful Rakuten Viber campaign – be original, creative, and genuine in your approach

Find out more about Rakuten Viber solutions for brands from a recent event in Ho Chi Minh City

Black Friday 2022. Recommendations for marketers on best practices to stand out from the crowd

The use of data for marketing campaigns. The benefits of using customer data. Privacy and security

Rakuten Viber and Infobip take customer experience to the next level: an event recap

Conversational commerce 101. Understanding the basics of conversational commerce in messengers

What is a superapp? The power of superapps for marketing

The full list of events our team plans to attend or organize in the near future. Meet us there!

A Rakuten Viber guide to the holiday season 2022 - 2023 for marketers. Plan, execute, and evaluate

Brand building with Rakuten Viber. How to use the app for modern brand building

Rakuten Viber as a superapp for marketers. Features to boost performance across the marketing funnel

How to compete for customer attention. Top 10 recommendations from Rakuten Viber for marketers

Use Rakuten Viber to decrease cart abandonment rates. Learn how to increase conversions

The disciplines marketers need to delve into in 2023 to deliver value to their organizations

How to use Rakuten Viber for customer service and customer support around the purchase

Learn how Rakuten Viber helps local businesses to grow

Pros, cons, and challenges of personalization. Opportunities for targeted content on Rakuten Viber

The benefits and challenges of conversational commerce. Rakuten Viber tools for c-commerce

Texting vs calling. Why people choose each. Messaging apps and superapps for people and businesses

How brands can use Rakuten Viber to connect with customers at every stage of the marketing funnel

The benefits of using Rakuten Viber messaging app marketing tools for FMCG companies

Learn how brands and users interacted in the app this year and what's to come in 2023

Importance of authenticity for brand marketing. Using Rakuten Viber to build a bond with consumers

How Rakuten Viber can increase sales. Top 10 advantages of Rakuten Viber for business

Rakuten Viber launches two major new products: Commercial Account and Business Inbox

Lenses, Stickers, and the use of video on Rakuten Viber by businesses

How pharmaceutical companies and brands can use Rakuten Viber for marketing communications

Use Rakuten Viber for Business to improve customer engagement, drive sales, and diversify marketing

How to use Rakuten Viber products and solutions for successful holiday campaigns

Rakuten Viber suite of solutions and products for Awareness, Interest, Conversion, and Loyalty

The use of messaging apps for marketers in 2023

The use of messaging to increase sales, improve customer service, evolve marketing. Case studies

How e-commerce retailers can maximize conversions with Rakuten Viber's messaging and advertising

Boost Your Brand with the Power of Business Inbox

Rakuten Viber's 2023 global events showcasing SuperApp solutions for empowering brands, by market

Discover what consumers expect from brands in retail and e-commerce

Explore Rakuten Viber's secure, user-friendly platform for banks

Learn how Rakuten Viber improves mobile messaging for businesses

Learn 5 tips for connecting with your customers via Rakuten Viber Business Messages

Use Rakuten Viber’s features to enhance customer support and user experience

Boost engagement on Rakuten Viber with balanced content, chatbots, and personalized messaging

Boost customer engagement with Rakuten Viber Business Messages; its benefits and integration steps

Discover how banks use Rakuten Viber for engaging content while maintaining clients' trust

Discover Rakuten Viber's digital tools for every step of the customer journey and engagement

Discover the power of visual content and how Rakuten Viber can enhance brand communication

Discover how messaging apps like Rakuten Viber drive customer engagement and brand growth

Engage Generation Z via Rakuten Viber, understand their preferences, habits, and social media use

Boost brand growth with Rakuten Viber Business Messages, a tool for enhanced customer interactions

Harness micro-moments with Rakuten Viber to boost customer engagement and satisfaction

Elevate customer experience in transportation and logistics with Rakuten Viber Business Messages

Improve customer service and engagement using efficient Rakuten Viber Business Messages

Boost mobile commerce with Rakuten Viber messaging app

Discover how to use Viber for Business to optimize your retail marketing funnel

Discover more about Rakuten Viber for Business solutions for Vietnamese brands

Explore how Rakuten Viber for Business can transform your e-commerce strategy and direct marketing

Discover how Rakuten Viber Business Messages boost tourism communication and guest experience

Discover how to increase sales and engage customers during Black Friday with Rakuten Viber solutions

Discover how Viber Business Messages boost secure banking communication and integration

Discover how collaboration between different messaging players can benefit the industry

Discover how Viber Ads and Viber Business Messages can help you boost your online and in-store sales

Rakuten Viber boosts digital transformation of Greek brands at Athens event

Discover the power of Viber Rich Business Messaging for the elevated customer experience

Reduce cart abandonment with Viber Business Messages. Discover effective tactics to recover lost sal

Boost CX and loyalty with Rakuten Viber via ads, chatbots, personalized messages, and in-app calls

Rakuten Viber unveils new added-value features for users and brands in Vietnam

Learn about the latest updates for safe communications between businesses and customers

Discover how brands in Bulgaria can use Viber for Business solutions

Learn more about Viber Verification Messages and why brands should use them to send one-time passwor

Discover how Rakuten Viber can help you set up the perfect Valentine's Day campaigns

Rakuten Viber reveals how businesses and users worldwide interacted on the super app

Rakuten Viber team announces exciting updates for 2025

Learn how Viber Business Messages help brands send personalized, timely back-in-stock alerts

Explore strategies and Viber for Business solutions for impactful, goal-driven flash sale campaigns

Learn about Viber's vision for the future which we kicked off at our brand event in Athens, Greece.

Learn more about the new interactive Viber Rich Business Messages