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Blog Viber product-evolution-chatbots

The ever-expanding chatbot: how bots help brands

Our Senior Director of Business Messaging Solutions talks chatbots

Blog Viber what-is-viber-for-business

What is Viber for Business? Your questions answered

We have collated some of our most frequently asked questions to help you on your journey with Viber

Blog Viber 4-ways-to-boost-customer-loyalty-through-conversational-ui

4 ways to boost customer loyalty through conversational UI

To keep customers coming back for more, great customer care is a must

Blog Viber viber-business-messages-feature-updates-may2021

Viber Business Messages feature updates: May 2021

Now users can send photos and videos to businesses via Viber

Blog Viber viber-business-messages-feature-updates-july2021

Viber Business Messages feature updates: July 2021

Viber for Business extends “Pin-to-top” and “Reply” features in business chats

Blog Viber mobile-marketing-strategy-101

Mobile marketing strategy 101: mobile marketing and its benefits

Learn how a mobile marketing strategy can turbocharge your business

Blog Viber how-to-manage-and-benefit-from-your-viber-community

How to manage and benefit from your Viber Community

Tennis influencer Samuel Begg explains effective management of Global Tennis Community on Viber

Blog Viber reshape-summit

Event recap: RESHAPE

Get the low down from the RESHAPE event

Blog Viber rakuten-viber-8x8-webinar

Event recap: Rakuten Viber / 8x8 webinar

Get the low down from our recent webinar with 8x8

Blog Viber how-to-set-up-and-supercharge-your-mobile-marketing-strategy

Event recap: Viber for Business APAC webinar

Get the low down from our Viber for Business APAC webinar

Blog Viber new-viber-business-features-to-help-brands-succeed-in-2022

New Viber business features to help brands succeed in 2022

Brands can send videos and users can copy code, emails and links within Viber Business Messages

Blog Viber 10-tips-for-creating-a-successful-seasonal-ad-campaing

10 tips for creating a successful seasonal ad campaign

Learn how to create successful mobile and messaging driven ad campaigns

Blog Viber top-benefits-of-viber-business-messages

Top Benefits of Viber Business Messages

Discover advantages and start benefiting from Viber Business Messages

Blog Viber infobip-integrates-viber-chatbots-to-a-platform-offering

Infobip integrates Viber Chatbots to a platform offering

Viber Chatbots are available as part of Infobip’s Cloud Contact Center and smart virtual assistant

Blog Viber how-to-improve-your-customer-engagement-and-increase-sales-with-personalized-messages

How to improve your customer engagement and increase sales with personalized messages

Discover how to create personalized experiences for your clients with Viber Business Messages

Blog Viber conversation-not-monologue-engage-with-your-audience-on-viber

Conversation, Not Monologue: Engage with Your Audience on Viber

Discover how to create rich, interactive customer experiences with Viber Business Messages

Blog Viber why-are-official-accounts-in-messengers-so-important-for-your-company-s-reputation

Why are official accounts in messengers so important for your company's reputation?

Discover how to protect your brand with an official Viber business account

Blog Viber what-is-conversational-commerce

What is Conversational Commerce?

Conversational commerce 101. How to use Rakuten Viber messaging solutions for conversational commerc

Blog Viber viber-for-business-recap-how-brands-and-users-communicated-in-2021

Rakuten Viber for Business recap: How brands and users communicated in 2021

Rakuten Viber for Business reveals an increasing trend on brand-user communication

Blog Viber viber-live-from-athens-announcing-new-digital-tools-for-brands

Rakuten Viber live from Athens: Announcing new digital tools for brands

Discover the best Rakuten Viber solutions for user-brand interaction from our recent event in Greece

Blog Viber viber-offers-brands-a-three-month-free-trial-for-conversational-business-messages

Rakuten Viber offers brands a three-month free trial for Conversational Business Messages

It’s time for companies to take their chats seriously

Blog Viber staying-connected-with-your-customers-the-rising-importance-for-businesses

Staying Connected With Your Customers: The Rising Importance of Messaging for Businesses

How Rakuten Viber for Business solutions help to stay connected with your customer anywhere anytime

Blog Viber attract-interact-a-viber-networking-workshop-in-hungary

Attract & Interact: a Rakuten Viber networking workshop in Hungary

Learn more about the new digital tools for brands from our recent workshop in Hungary

Blog Viber what-are-viber-business-messages

What are Rakuten Viber Business Messages?

Discover how to get started on using Rakuten Viber Business Messages

Blog Viber connecting-with-your-audience-through-viber-at-all-steps-of-the-customer-journey

Connecting with your audience through Rakuten Viber at all steps of the customer journey

Reach your audience at all steps through Rakuten Viber Business Messages and Advertising Solutions

Blog Viber rakuten-viber-signs-eu-code-of-conduct-to-ensure-safety-and-security-for-its-users

Rakuten Viber signs EU Code of Conduct to ensure safety and security for its users

In signing the EU Code of Conduct, Rakuten Viber continues its commitment to provide safe messaging

Blog Viber messenger-marketing-top-business-trends-to-watch-in-2022

Messenger Marketing: Top Business Trends To Watch in 2022

Mobile messaging marketing trends 2022: personalization, visual content, engagement, and more

Blog Viber viber-business-solutions-for-retailers-how-to-increase-sales-and-engagement

Rakuten Viber Business Solutions for Retailers: How to Increase Sales and Engagement

Rakuten Viber business messages for retailers. Types of messages, benefits, and how to get started

Blog Viber improve-customer-service-with-viber-messaging-solutions

Improve customer service with Viber messaging solutions

Viber Business Messages and Viber Chatbots: advantages, how to use, and getting started

Blog Viber viber-live-from-algeria-the-business-side-of-the-popular-app

Rakuten Viber live from Algeria: the business side of the popular app

All about Rakuten Viber for Business solutions from the recent Viber media event in Algiers

Turning chats into brand love: Rakuten Viber live from Manila

Discover how Rakuten Viber is shaping the future of messaging and c-commerce

Blog Viber whats-next-for-messaging-apps-a-trend-towards-more-features-and-functionality

What's next for messaging apps: a trend towards more features and functionality

What’s new and recent in messaging apps in 2022 and what it means for messenger marketing

Blog Viber event-recap-the-future-of-messaging-in-the-philippines

Event recap: The Future of Messaging in the Philippines

Discover the latest messaging trends and success stories from Rakuten Viber's event in Manila

Blog Viber the-power-of-viber-for-banks-boosting-customer-engagement

The power of Rakuten Viber for banks: boosting customer engagement

Rakuten Viber for banks. Customer engagement for banks, the types of messages

Blog Viber the-chatbot-evolution-from-simple-interactions-to-sentient-like-conversations

The chatbot evolution: from simple interactions to sentient-like conversations

Learn about Rakuten Viber Chatbots and how businesses can benefit from integrating chatbots

Blog Viber trends-that-are-shaping-the-mobile-marketing-industry-right-now

Trends That Are Shaping the Mobile Marketing Industry Right Now

Mobile marketing trends 2022. Super apps, messenger marketing, location-based ads, and more

Blog Viber the-future-of-shopping-from-e-commerce-to-m-commerce-and-c-commerce

The Future of Shopping. From E-Commerce to M-Commerce and C-Commerce

Trends shaping the future of retail: m-commerce and c-commerce

Blog Viber the-rise-of-personalization-in-mobile-marketing

The Rise of Personalization in Mobile Marketing

Personalization in mobile marketing. Examples, CDP And Audience Segmentation, personalized content

Blog Viber the-ultimate-guide-to-mobile-marketing-for-e-commerce-businesses

The Ultimate Guide to Mobile Marketing for E-Commerce Businesses

Mobile marketing 101 for your e-commerce business

Blog Viber one-to-one-marketing-in-the-age-of-privacy

One-to-One Marketing in the Age of Privacy

What is personalized marketing? Rakuten Viber solutions to reach customers

Blog Viber 2023-marketing-toolbox-martech-and-adtech-cdp-ai-superapp

2023 Marketing Toolbox: MarTech and AdTech, CDP, AI, SuperApp

2023 marketing toolbox. Martech, adtech, the rise of personalization, SuperApps, and AI

Blog Viber 10-tips-for-an-effective-viber-messaging-campaign

10 Tips for an Effective Rakuten Viber Messaging Campaign

Tips for a successful Rakuten Viber campaign – be original, creative, and genuine in your approach

Blog Viber maximize-the-value-of-chatbots

Maximize The Value of Chatbots

Rakuten Viber Chatbots. Getting started, benefits, tips and best practices

Blog Viber superapp-for-marketers-part-2-viber-a-trending-superapp

Superapp for Marketers. Part 2. Rakuten Viber – A Trending Superapp

Rakuten Viber as a superapp for marketers. Features to boost performance across the marketing funnel

Blog Viber competing-for-customer-attention

Competing For Customer Attention

How to compete for customer attention. Top 10 recommendations from Rakuten Viber for marketers

Blog Viber multifaceted-marketer

Multifaceted Marketer

The disciplines marketers need to delve into in 2023 to deliver value to their organizations

Blog Viber how-viber-for-business-can-help-with-customer-support

How Rakuten Viber for Business Can Help With Customer Support

How to use Rakuten Viber for customer service and customer support around the purchase

Blog Viber event-recap-rakuten-viber-strengthens-local-presence-in-cebu

Event recap: Rakuten Viber strengthens local presence in Cebu

Learn how Rakuten Viber helps local businesses to grow

Blog Viber the-evolution-of-chatbots

The Evolution of Chatbots

Chatbot KPIs, case studies, conversational commerce, and more to know about chatbots in 2023

Blog Viber the-benefits-of-personalization-how-tailoring-content-to-your-audience-can-improve-engagement-and-conversions

The Benefits of Personalization: How Tailoring Content to Your Audience Can Improve Engagement and Conversions

Pros, cons, and challenges of personalization. Opportunities for targeted content on Rakuten Viber

Blog Viber the-rise-of-conversational-commerce

The Rise Of Conversational Commerce

The benefits and challenges of conversational commerce. Rakuten Viber tools for c-commerce

Blog Viber do-people-love-texting-more-than-speaking

Do people love texting more than speaking?

Texting vs calling. Why people choose each. Messaging apps and superapps for people and businesses

Blog Viber milestone-release-meet-commercial-account-and-business-inbox

Milestone Release: Meet Commercial Account and Business Inbox

Rakuten Viber launches two major new products: Commercial Account and Business Inbox

Blog Viber more-than-ads-discover-creative-tools-on-viber

More Than Ads. Discover Creative Tools on Rakuten Viber

Lenses, Stickers, and the use of video on Rakuten Viber by businesses

Blog Viber viber-business-messages-for-thepharmaceutical-industry

Rakuten Viber Business Messages for the Pharmaceutical Industry

How pharmaceutical companies and brands can use Rakuten Viber for marketing communications

Blog Viber viber-for-business-how-to-increase-engagement-and-drive-sales

Rakuten Viber for Business: How to Increase Engagement and Drive Sales

Use Rakuten Viber for Business to improve customer engagement, drive sales, and diversify marketing

Blog Viber holiday-marketing-with-viber-in-2023

Holiday Marketing with Rakuten Viber in 2023

How to use Rakuten Viber products and solutions for successful holiday campaigns

Blog Viber what-viber-tools-to-use-at-each-step-of-the-customer-journey

What Rakuten Viber Tools to Use at Each Step of the Customer Journey

Rakuten Viber suite of solutions and products for Awareness, Interest, Conversion, and Loyalty

Blog Viber the-power-of-conversation-how-messaging-apps-will-drive-marketing-in-2023

The Power of Conversation: How Messaging Apps Will Drive Marketing in 2023

The use of messaging apps for marketers in 2023

Blog Viber the-benefits-of-real-time-communication-for-businesses-increased-sales-and-improved-customer-service

The Benefits of Real-Time Communication for Businesses: Increased Sales and Improved Customer Service

The use of messaging to increase sales, improve customer service, evolve marketing. Case studies

Blog Viber maximize-conversions-and-performance-top-5-ideas-for-e-commerce-and-retailers

Maximize Conversions & Performance: Top-5 Ideas for E-commerce and Retailers

How e-commerce retailers can maximize conversions with Rakuten Viber's messaging and advertising

Blog Viber empowering-brands-vibers-2023-global-events-spotlight-superapp-strategies-and-solutions

Empowering Brands: Rakuten Viber's 2023 Global Events Spotlight SuperApp Strategies and Solutions

Rakuten Viber's 2023 global events showcasing SuperApp solutions for empowering brands, by market

Blog Viber 5-atypical-retail-and-ecommerce-consumer-preferences-global-brands-need-to-know-about

5 Atypical Retail and eCommerce Consumer Preferences Global Brands Need to Know About

Discover what consumers expect from brands in retail and e-commerce

Blog Viber how-viber-chatbots-can-help-improve-customer-service-for-large-companies

How Rakuten Viber Chatbots Can Help Improve Customer Service for Large Companies

Learn how Rakuten Viber chatbots improve customer service via efficient personalized interactions

Blog Viber the-types-and-advantages-of-viber-business-messages

The Types and Advantages of Rakuten Viber Business Messages

Learn 5 tips for connecting with your customers via Rakuten Viber Business Messages

Blog Viber from-text-to-video-the-evolution-of-the-use-of-messaging-apps-by-the-financial-industry-and-beyond

From Text to Video: The Evolution of The Use of Messaging Apps by the Financial Industry and Beyond

Discover how banks use Rakuten Viber for engaging content while maintaining clients' trust

Blog Viber the-impact-of-visual-content-how-messaging-apps-are-changing-the-way-we-connect

The Impact of Visual Content: How Messaging Apps Are Changing the Way We Connect

Discover the power of visual content and how Rakuten Viber can enhance brand communication

Rakuten Viber Business Messages: Essentials for Brand Growth

Boost brand growth with Rakuten Viber Business Messages, a tool for enhanced customer interactions

Blog Viber why-your-e-commerce-strategy-needs-rakuten-viber-a-path-to-success

Why Your E-commerce Strategy Needs Rakuten Viber: A Path to Success

Explore how Rakuten Viber for Business can transform your e-commerce strategy and direct marketing

Blog Viber personalizing-guest-experience-and-driving-direct-bookings-with-viber-business-messages-in-the-travel-tourism-and-hospitality-industry

Personalizing Guest Experience and Driving Direct Bookings with Rakuten Viber Business Messages in the Travel, Tourism, and Hospitality Industry

Discover how Rakuten Viber Business Messages boost tourism communication and guest experience

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