Business Communication SolutionsGlobal Reach. Instant Connection.
Connect with customers wherever they are on their journey with messaging, chatbot, and calling solutions - all in one place.
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Viber Business Messages
Turn every message into a meaningful connection.
Scalable
Integrate the Rakuten Viber API into your communications stack to fit your business needs.
Versatile
Engage customers with a variety of message types and use cases.
Brand-initiated
Start the conversation by sending the first message.
Secure
Build trust through a channel that’s familiar, safe, and reliable.
Viber Chatbots
Transform your virtual assistant into an advocate for your brand
Drive loyalty and repeat business when you connect your chatbot to Viber
Streamline purchasing and service activities and enable customers to browse products, book flights, or place orders direct in the app.
Personalize the customer journey with customized keyboards, rich media, carousel messages, and more.
Viber Business Calls
Let customers reach you globally for free with one click
Increase accessibility with free calls from customers to your business on Viber, regardless of location.
Streamline customer service by connecting your call center to your Viber Business Account.
Reach customers when they're offline or don't have internet access with outbound calls (coming soon).
Viber Chatbots
Transform your virtual assistant into a proactive advocate for your brand
Drive loyalty and repeat business when you connect your chatbot to Viber
Streamline purchasing and service activities and enable customers to browse products, book flights, or place orders direct in the app.
Personalize the customer journey with customized keyboards, rich media, carousel messages, and more.
Viber Business Calls
Let customers reach you globally for free with one click
Increase accessibility with free calls from customers to your business on Viber, regardless of location.
Streamline customer service by connecting your call center to your Viber Business Account.
Reach customers when they're offline or don't have internet access with outbound calls (coming soon).
Explore new trends and insights
Learn more ways to use our products and their latest features on our blog.
Grow customer loyalty during peak shopping season with Viber. Learn how!
Learn how connecting your chatbot to Viber can take your CX to the next level
Rakuten Viber launches a unique business tool, serving as an in-app call center
Let's talk about how Viber can support your business goals
