Viber Success Stories comfy

Comfy

Enhancing communication channels with Viber Business Messages

Higher conversion rate than SMS

+30%

Turnover increase

+10%

Challenge

Comfy is a leading multichannel retailer of household appliances and electronics in Ukraine and one of the top three largest online market players, with a network of over 90 stores.

They wanted to bolster their suite of communication channels in order to reduce the number of users abandoning shopping carts on their platform.

Solution

By choosing Viber Business Messages, Comfy was able to combine an immediate reach, rich media and compelling CTAs - all linking to their website or targeted actions.

Viber Success Stories 1

This success story has been achieved in cooperation with

Viber Partners global-message-services

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