Viber Success Stories quadx

QuadX

Growing the usage of a delivery service with Viber Business Messages

of US customers reached via Viber made a purchase in the UK 

25%

KPI achievement for UK transactions

187%

growth in UK transactions versus the same period last year

300%

Challenges

QuadX is one of the fastest-growing startups in the Philippines in cross-border logistics. The startup launched its ShippingCart service in 2015, allowing shoppers across the Philippines to receive orders from online vendors in North America and Europe in an easy, secure, and timely manner.

Since the launch of UK delivery in 2019, ShippingCart has been striving to get more customers to shop and ship from the UK.

Solution

ShippingCart sent targeted Viber business messages to all existing customers who have purchased from the US but hadn’t yet tried the UK shipping service.

  • Audience segmented by interests;
  • Relevant content per segmented audiences.

Features:
Text + image + call-to-action button

Viber Success Stories 1
Results

33% contribution to total UK transactions in 3 months.

This success story has been achieved in cooperation with

Viber Partners promotexter

Download your Rakuten Viber Case Study

Loading...