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Блог Viber product-evolution-chatbots

The ever-expanding chatbot: how bots help brands

Our Senior Director of Business Messaging Solutions talks chatbots

Блог Viber chatbots-and-personalisation-the-impact-of-covid-on-communication

Chatbots and personalisation: the impact of COVID-19 on communication

Our Chief Revenue Officer examines COVID and communications

Блог Viber how-brands-can-find-the-most-secure-messaging-app-for-business-use

How brands can find the most secure messaging app for business use

Messaging’s march: entering a new era of customer communication

Блог Viber what-is-viber-for-business

What is Viber for Business? Your questions answered

We have collated some of our most frequently asked questions to help you on your journey with Viber

Viber as a brand communication channel

We break down Business Messages, Chatbots and Communities

Блог Viber how-to-open-a-viber-business-account

How to open a Rakuten Viber business account

Learn how to get started to benefit both your business and customers

Блог Viber reshape-summit

Event recap: RESHAPE

Get the low down from the RESHAPE event

Блог Viber rakuten-viber-who-webinar

Event recap: World Health Organization webinar

Get the low down from our recent webinar with the World Health Organization

Блог Viber 6-tips-for-holiday-season-mobile-marketing

6 tips for holiday season mobile marketing

Reach the full potential of the holiday season through mobile marketing

Блог Viber how-to-set-up-and-supercharge-your-mobile-marketing-strategy

Event recap: Viber for Business APAC webinar

Get the low down from our Viber for Business APAC webinar

Блог Viber infobip-integrates-viber-chatbots-to-a-platform-offering

Infobip integrates Viber Chatbots to a platform offering

Viber Chatbots are available as part of Infobip’s Cloud Contact Center and smart virtual assistant

Блог Viber what-is-conversational-commerce

What is Conversational Commerce?

Conversational commerce 101. How to use Rakuten Viber messaging solutions for conversational commerc

Блог Viber viber-for-business-recap-how-brands-and-users-communicated-in-2021

Rakuten Viber for Business recap: How brands and users communicated in 2021

Rakuten Viber for Business reveals an increasing trend on brand-user communication

Блог Viber viber-live-from-athens-announcing-new-digital-tools-for-brands

Rakuten Viber live from Athens: Announcing new digital tools for brands

Discover the best Rakuten Viber solutions for user-brand interaction from our recent event in Greece

Блог Viber staying-connected-with-your-customers-the-rising-importance-for-businesses

Staying Connected With Your Customers: The Rising Importance of Messaging for Businesses

How Rakuten Viber for Business solutions help to stay connected with your customer anywhere anytime

Блог Viber attract-interact-a-viber-networking-workshop-in-hungary

Attract & Interact: a Rakuten Viber networking workshop in Hungary

Learn more about the new digital tools for brands from our recent workshop in Hungary

Блог Viber connecting-with-your-audience-through-viber-at-all-steps-of-the-customer-journey

Connecting with your audience through Rakuten Viber at all steps of the customer journey

Reach your audience at all steps through Rakuten Viber Business Messages and Advertising Solutions

Блог Viber messenger-marketing-top-business-trends-to-watch-in-2022

Messenger Marketing: Top Business Trends To Watch in 2022

Mobile messaging marketing trends 2022: personalization, visual content, engagement, and more

Блог Viber improve-customer-service-with-viber-messaging-solutions

Improve customer service with Viber messaging solutions

Viber Business Messages and Viber Chatbots: advantages, how to use, and getting started

Turning chats into brand love: Rakuten Viber live from Manila

Discover how Rakuten Viber is shaping the future of messaging and c-commerce

Блог Viber whats-next-for-messaging-apps-a-trend-towards-more-features-and-functionality

What's next for messaging apps: a trend towards more features and functionality

What’s new and recent in messaging apps in 2022 and what it means for messenger marketing

Блог Viber event-recap-the-future-of-messaging-in-the-philippines

Event recap: The Future of Messaging in the Philippines

Discover the latest messaging trends and success stories from Rakuten Viber's event in Manila

Блог Viber the-power-of-viber-for-banks-boosting-customer-engagement

The power of Rakuten Viber for banks: boosting customer engagement

Rakuten Viber for banks. Customer engagement for banks, the types of messages

Блог Viber the-chatbot-evolution-from-simple-interactions-to-sentient-like-conversations

The chatbot evolution: from simple interactions to sentient-like conversations

Learn about Rakuten Viber Chatbots and how businesses can benefit from integrating chatbots

Блог Viber the-future-of-shopping-from-e-commerce-to-m-commerce-and-c-commerce

The Future of Shopping. From E-Commerce to M-Commerce and C-Commerce

Trends shaping the future of retail: m-commerce and c-commerce

Блог Viber the-rise-of-personalization-in-mobile-marketing

The Rise of Personalization in Mobile Marketing

Personalization in mobile marketing. Examples, CDP And Audience Segmentation, personalized content

Блог Viber viber-updates-its-chatbot-commercial-terms

Rakuten Viber Updates its Chatbot Commercial Terms

Changes are dedicated to keeping a smooth customer experience and effective brand-user communication

Блог Viber the-ultimate-guide-to-mobile-marketing-for-e-commerce-businesses

The Ultimate Guide to Mobile Marketing for E-Commerce Businesses

Mobile marketing 101 for your e-commerce business

Блог Viber 2023-marketing-toolbox-martech-and-adtech-cdp-ai-superapp

2023 Marketing Toolbox: MarTech and AdTech, CDP, AI, SuperApp

2023 marketing toolbox. Martech, adtech, the rise of personalization, SuperApps, and AI

Блог Viber event-recap-rakuten-viber-at-digital-2022-in-serbia

Event recap: Rakuten Viber at Digital 2022 in Serbia

Check Rakuten Viber for Business solutions and success stories presented at Digital Conference 2022

Блог Viber event-recap-from-vietnam

Be Limitless with Rakuten Viber: Event Recap from Vietnam

Find out more about Rakuten Viber solutions for brands from a recent event in Ho Chi Minh City

Блог Viber black-friday-2022-recommendations-for-marketers

Black Friday 2022: Recommendations for Marketers

Black Friday 2022. Recommendations for marketers on best practices to stand out from the crowd

Блог Viber maximize-the-value-of-chatbots

Maximize The Value of Chatbots

Rakuten Viber Chatbots. Getting started, benefits, tips and best practices

Блог Viber understanding-conversational-commerce

Understanding Conversational Commerce

Conversational commerce 101. Understanding the basics of conversational commerce in messengers

Блог Viber superapp-for-marketers-part-1-what-is-a-superapp

Superapp for Marketers. Part 1. What is a Superapp?

What is a superapp? The power of superapps for marketing

Блог Viber where-to-meet-viber-upcoming-events

Where to Meet Rakuten Viber: Upcoming Events

The full list of events our team plans to attend or organize in the near future. Meet us there!

Блог Viber a-step-by-step-guide-to-holiday-season-2022-2023

A Step-by-step Guide to Holiday Season 2022 - 2023

A Rakuten Viber guide to the holiday season 2022 - 2023 for marketers. Plan, execute, and evaluate

Brand Building, Evolved. Thousands of Micro Interactions

Brand building with Rakuten Viber. How to use the app for modern brand building

Блог Viber superapp-for-marketers-part-2-viber-a-trending-superapp

Superapp for Marketers. Part 2. Rakuten Viber – A Trending Superapp

Rakuten Viber as a superapp for marketers. Features to boost performance across the marketing funnel

Блог Viber competing-for-customer-attention

Competing For Customer Attention

How to compete for customer attention. Top 10 recommendations from Rakuten Viber for marketers

Блог Viber how-viber-for-business-can-help-with-cart-abandonment

How Rakuten Viber for Business Can Help With Cart Abandonment

Use Rakuten Viber to decrease cart abandonment rates. Learn how to increase conversions

Блог Viber multifaceted-marketer

Multifaceted Marketer

The disciplines marketers need to delve into in 2023 to deliver value to their organizations

Блог Viber how-viber-for-business-can-help-with-customer-support

How Rakuten Viber for Business Can Help With Customer Support

How to use Rakuten Viber for customer service and customer support around the purchase

Блог Viber the-evolution-of-chatbots

The Evolution of Chatbots

Chatbot KPIs, case studies, conversational commerce, and more to know about chatbots in 2023

Блог Viber the-benefits-of-personalization-how-tailoring-content-to-your-audience-can-improve-engagement-and-conversions

The Benefits of Personalization: How Tailoring Content to Your Audience Can Improve Engagement and Conversions

Pros, cons, and challenges of personalization. Opportunities for targeted content on Rakuten Viber

Блог Viber the-rise-of-conversational-commerce

The Rise Of Conversational Commerce

The benefits and challenges of conversational commerce. Rakuten Viber tools for c-commerce

Блог Viber viber-and-whitebit-unite-online-fans-at-the-biggest-football-event-of-the-year

Rakuten Viber and WhiteBIT Unite Online Fans at the Biggest Football Event of the Year

Rakuten Viber and WhiteBIT cooperate on a football chatbot for the fans

Блог Viber content-experiences

Content Experiences

The rise of content experiences: what it is, how to use, opportunities. Rakuten Viber content pros

Блог Viber beyond-messaging-viber-for-business-solutions-for-every-stage-of-your-marketing-funnel

Beyond Messaging. Rakuten Viber for Business Solutions for every stage of your marketing funnel

How brands can use Rakuten Viber to connect with customers at every stage of the marketing funnel

Блог Viber viber-messaging-solutions-for-fmcg

Rakuten Viber Messaging Solutions for FMCG

The benefits of using Rakuten Viber messaging app marketing tools for FMCG companies

Rakuten Viber in 2022: Trends defining the future of brand-user communication

Learn how brands and users interacted in the app this year and what's to come in 2023

Блог Viber the-power-of-being-authentic

The Power of Being Authentic

Importance of authenticity for brand marketing. Using Rakuten Viber to build a bond with consumers

Блог Viber 10-must-know-benefits-of-viber-for-business-for-marketing-and-sales

10 Must-Know Benefits of Rakuten Viber for Business for Marketing and Sales

How Rakuten Viber can increase sales. Top 10 advantages of Rakuten Viber for business

Блог Viber more-than-ads-discover-creative-tools-on-viber

More Than Ads. Discover Creative Tools on Rakuten Viber

Lenses, Stickers, and the use of video on Rakuten Viber by businesses

Блог Viber viber-business-messages-for-thepharmaceutical-industry

Rakuten Viber Business Messages for the Pharmaceutical Industry

How pharmaceutical companies and brands can use Rakuten Viber for marketing communications

Блог Viber viber-for-business-how-to-increase-engagement-and-drive-sales

Rakuten Viber for Business: How to Increase Engagement and Drive Sales

Use Rakuten Viber for Business to improve customer engagement, drive sales, and diversify marketing

Блог Viber holiday-marketing-with-viber-in-2023

Holiday Marketing with Rakuten Viber in 2023

How to use Rakuten Viber products and solutions for successful holiday campaigns

Блог Viber what-viber-tools-to-use-at-each-step-of-the-customer-journey

What Rakuten Viber Tools to Use at Each Step of the Customer Journey

Rakuten Viber suite of solutions and products for Awareness, Interest, Conversion, and Loyalty

Блог Viber the-power-of-conversation-how-messaging-apps-will-drive-marketing-in-2023

The Power of Conversation: How Messaging Apps Will Drive Marketing in 2023

The use of messaging apps for marketers in 2023

Блог Viber the-benefits-of-real-time-communication-for-businesses-increased-sales-and-improved-customer-service

The Benefits of Real-Time Communication for Businesses: Increased Sales and Improved Customer Service

The use of messaging to increase sales, improve customer service, evolve marketing. Case studies

Блог Viber maximize-conversions-and-performance-top-5-ideas-for-e-commerce-and-retailers

Maximize Conversions & Performance: Top-5 Ideas for E-commerce and Retailers

How e-commerce retailers can maximize conversions with Rakuten Viber's messaging and advertising

Блог Viber 5-atypical-retail-and-ecommerce-consumer-preferences-global-brands-need-to-know-about

5 Atypical Retail and eCommerce Consumer Preferences Global Brands Need to Know About

Discover what consumers expect from brands in retail and e-commerce

Блог Viber how-viber-chatbots-can-help-improve-customer-service-for-large-companies

How Rakuten Viber Chatbots Can Help Improve Customer Service for Large Companies

Learn how Rakuten Viber chatbots improve customer service via efficient personalized interactions

Блог Viber how-banks-can-use-viber-to-reach-out-to-young-generation

How Banks Can Use Rakuten Viber to Reach Out to Young Generation

Explore Rakuten Viber's secure, user-friendly platform for banks

Блог Viber how-mobile-messaging-marketing-is-transforming-the-way-businesses-communicate

How Mobile Messaging Marketing is Transforming the Way Businesses Communicate

Learn how Rakuten Viber improves mobile messaging for businesses

Блог Viber viber-solutions-for-brands-business-messages-chatbots-ads-lenses-stickers-and-business-inbox-feature

Rakuten Viber Solutions for Brands: Business Messages, Chatbots, Ads, Lenses, Stickers, and Business Inbox feature

Use Rakuten Viber’s features to enhance customer support and user experience

Блог Viber how-to-effectively-engage-your-audience-on-viber-without-overwhelming-them

How to Effectively Engage Your Audience on Rakuten Viber Without Overwhelming Them

Boost engagement on Rakuten Viber with balanced content, chatbots, and personalized messaging

At the intersection of customer service, marketing, and brand building

Discover Rakuten Viber's digital tools for every step of the customer journey and engagement

Блог Viber why-messaging-apps-should-be-1-choice-for-marketers

Why messaging apps should be #1 choice for marketers

Discover how messaging apps like Rakuten Viber drive customer engagement and brand growth

Блог Viber adapting-to-the-rise-of-generation-z-strategies-for-engaging-the-growing-wave-of-consumers

Adapting to the rise of Generation Z: Strategies for engaging the growing wave of consumers

Engage Generation Z via Rakuten Viber, understand their preferences, habits, and social media use

Блог Viber dare-to-engage-captivate-your-audience-with-messaging-apps-and-interactive-content

Dare to Engage: Captivate Your Audience with Messaging Apps and Interactive Content

Discover how Rakuten Viber's Lenses, Stickers, and Chatbots can enhance your brand communication

Блог Viber micro-moments-how-to-capitalize-on-consumers-in-the-moment-decision-making

Micro-moments: How to capitalize on consumers' in-the-moment decision-making

Harness micro-moments with Rakuten Viber to boost customer engagement and satisfaction

Блог Viber mobile-commerce-how-messaging-apps-are-driving-sales-and-conversions

Mobile Commerce: How Messaging Apps are Driving Sales and Conversions

Boost mobile commerce with Rakuten Viber messaging app

Блог Viber the-ultimate-guide-to-viber-for-business-for-retail-brands

The Ultimate Guide to Viber for Business for Retail Brands

Discover how to use Viber for Business to optimize your retail marketing funnel

Блог Viber viber-for-business-live-from-vietnam-event-recap

Rakuten Viber for Business live from Vietnam: Event recap

Discover more about Rakuten Viber for Business solutions for Vietnamese brands

Блог Viber why-your-e-commerce-strategy-needs-rakuten-viber-a-path-to-success

Why Your E-commerce Strategy Needs Rakuten Viber: A Path to Success

Explore how Rakuten Viber for Business can transform your e-commerce strategy and direct marketing

Блог Viber rock-your-black-friday-sales-with-rakuten-viber-tools

Rock Your Black Friday Sales with Rakuten Viber Tools

Discover how to increase sales and engage customers during Black Friday with Rakuten Viber solutions

Блог Viber enhancing-security-efficiency-revolutionizing-banking-communications-through-viber-business-messages

Enhancing Security & Efficiency: Revolutionizing Banking Communications through Viber Business Messages

Discover how Viber Business Messages boost secure banking communication and integration

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